Location:
62052 northeast Nates Pl, Bend, OR 97701
Work:
Ibex | Global
Mar 2016 - Mar 2018
Copc Implementation Leader
Locating Inc
Mar 2016 - Mar 2018
Utilities Locator
Ibex | Global
Nov 2011 - Mar 2016
Operations Manager
Ibex | Global
May 2011 - Sep 2012
Trainer
Ibex | Global
Dec 2010 - Nov 2011
Team Manager
Acs Technologies
Jan 2010 - Dec 2010
Team Lead
Education:
Westview High School 1993 - 1997
Skills:
Training, Call Centers, Management, Coaching, Team Management, Customer Service, Technical Support, Workforce Management, Bpo, Performance Management, Operations Management, Customer Experience, Process Improvement, Time Management, Customer Satisfaction, Outsourcing, Vendor Management, Service Delivery, Crm, Customer Retention, Soft Skills, Quality Assurance, Program Management, Job Coaching, Business Process Improvement, Process Management, Call Center, Leadership Development, Contact Centers, Business Process Outsourcing, Microsoft Excel, Microsoft Office
Certifications:
Certified Copc Implementation Leader Upskill Training