Work:
Nscglobal
Field Engineer
Verizon Wireless
2009 - 2015
Q and A Auditor
Verizon Wireless
2006 - 2009
Senior Hotline Representative
Verizon Wireless
2003 - 2006
Customer Service Representative
Verizon Wireless Service Partners
2001 - 2003
Customer Service Technician
Skills:
Ccna, A+, N+, Networking, Network Administration, Freebsd, Security Tools, Cisco Ios, Windows Iis, Customer Service, Internal Systems, Quality Control, User Support, User Training, Troubleshooting, Windows Server, Microsoft Excel, Management, Microsoft Office, Leadership, Telecommunications, Customer Retention, Customer Satisfaction, Direct Sales, Wireless Technologies, Sales Operations, Account Management, Technical Support