Work:
Teletech - Melbourne, FL Aug 2014 to Dec 2014
Licensed Agent Group Retiree Customer Service
Teletech - Melbourne, FL Dec 2013 to Feb 2014
Customer Service Call Center
Aegis Communications Group - Port Saint Lucie, FL Aug 2013 to Sep 2013
Consultative sales for Medicare Advantage products
Transcom - Denver, CO May 2013 to Aug 2013
Home Agent positions removed
Magellan Health Services Dec 2004 to Feb 2009
EAP Payment Specialist and Customer Service Associate
Magellan Health Services - Maryland Heights, MO Aug 2004 to Dec 2004
Kelly Services Temp
Convergys Corporation - St. Louis, MO Sep 2001 to Mar 2004
Cust Serv & Problem Res Rep II
ITEX Exchange-St. Charles County - Saint Charles, MO Jan 1999 to Jan 2001
Trader
ABB Automation - Warminster, PA Oct 1989 to Oct 1998
Bailey Controls / Fischer and Porter
Control Data Corporation - New York, NY 1979 to 1989
Field Service/Senior Technology Instructor/Manager
Education:
Control Data Institute - New York, NY Aug 1979
Computer Technology