Location:
1236 Quail Ridge Dr, Oxford, MI 48371
Work:
Dialogue Marketing
- Troy, MI since Oct 2011
Operations Manager
Dialogue Marketing
- Troy, MI Apr 2010 - Oct 2011
Quality & Training Manager
Dialogue Marketing
- Auburn Hills, MI Mar 2009 - Apr 2010
Quality Assurance Specialist
Dialogue Marketing
- Auburn Hills, MI Feb 2008 - Mar 2009
Supervisor
Dialogue Marketing
- Auburn Hills, MI Dec 2006 - Feb 2008
Customer Service Representative
Education:
Oakland University 2001 - 2006
Skills:
Call Center, Workforce Management, Bpo, Team Leadership, Call Centers, Training, Performance Management, Program Management, Leadership, Operations Management, Customer Experience, Project Planning, Team Building, Leadership Development, Quality Assurance, Management, Process Improvement, Customer Service, Recruiting, Customer Satisfaction, Human Resources, Sales, Outsourcing, Vendor Management, Telecommunications, Customer Retention, Call Center Development, Account Management, Employee Training, Coaching, Crm, Team Management, Cross Functional Team Leadership, Business Process Improvement, Inbound Marketing, Sales Operations, Salesforce.com, Telemarketing, Forecasting, Iex, Strategy, Budgets, Lead Generation
Interests:
Christianity
Exercise
Investing
Traveling
Outdoors
Electronics
Shooting
Crafts
Reading
Sports
Camping
Automobiles
Family Values
Woodwork
Travel