Ann Utterback resumes & CV records
Resumes
Ann Utterback
Location:
Chicago, IL
Industry:
Information Technology And Services
Work:
Havi
Dec 1, 2013 - 2016
Senior Manager, It Vendor Management Office Nielsen Sep 2013 - Dec 2013
Bpi Leadership Program - Black Belt Csc Feb 2013 - Sep 2013
Problem Manager Csc Dec 2005 - Sep 2013
Customer Satisfaction Manager Csc Jun 2003 - Jan 2013
Senior Solutions Specialist Csc Oct 2010 - Jan 2013
Global Change Manager Motorola Jan 2001 - Jun 2003
Business Analyst Ii
Senior Manager, It Vendor Management Office Nielsen Sep 2013 - Dec 2013
Bpi Leadership Program - Black Belt Csc Feb 2013 - Sep 2013
Problem Manager Csc Dec 2005 - Sep 2013
Customer Satisfaction Manager Csc Jun 2003 - Jan 2013
Senior Solutions Specialist Csc Oct 2010 - Jan 2013
Global Change Manager Motorola Jan 2001 - Jun 2003
Business Analyst Ii
Education:
Arizona State University - W. P. Carey School of Business 2005 - 2007
Master of Business Administration, Masters, Management Purdue University 1996 - 2000
Bachelor of Science, Masters, Bachelors, Master of International Studies, Management Providence Catholic High School 1992 - 1996
Northwestern University - Kellogg School of Management
Master of Business Administration, Masters, Management Purdue University 1996 - 2000
Bachelor of Science, Masters, Bachelors, Master of International Studies, Management Providence Catholic High School 1992 - 1996
Northwestern University - Kellogg School of Management
Skills:
Process Improvement, Vendor Management, Business Process, Itil, Six Sigma, Sdlc, It Strategy, It Management, Project Management, It Service Management, Service Delivery, Strategy, Requirements Analysis, It Operations, Data Center, Program Management, Leadership, Business Process Improvement, Cross Functional Team Leadership, Team Building, It Outsourcing, Management, Project Planning, Outsourcing, Change Management, Operations Management, Analysis, Pmp, Integration, Sla
Ann Utterback
Ann Utterback
Student At Western Illinois University
Location:
Greater Chicago Area
Industry:
Music
Ann Utterback - Mokena, IL
Work:
COMPUTER SCIENCES CORPORATION Jan 2013 to 2000
Global Problem Manager COMPUTER SCIENCES CORPORATION Dec 2005 to 2000
Customer Satisfaction Manager COMPUTER SCIENCES CORPORATION Oct 2010 to Jan 2013
Global Change Manager COMPUTER SCIENCES CORPORATION Jun 2003 to Jan 2013
Senior Solutions Specialist MOTOROLA, INC - Schaumburg, IL Jan 2001 to Jun 2003
Business Analyst II
Global Problem Manager COMPUTER SCIENCES CORPORATION Dec 2005 to 2000
Customer Satisfaction Manager COMPUTER SCIENCES CORPORATION Oct 2010 to Jan 2013
Global Change Manager COMPUTER SCIENCES CORPORATION Jun 2003 to Jan 2013
Senior Solutions Specialist MOTOROLA, INC - Schaumburg, IL Jan 2001 to Jun 2003
Business Analyst II
Education:
ARIZONA STATE UNIVERSITY - Tempe, AZ Dec 2007
MBA PURDUE UNIVERSITY - West Lafayette, IN Dec 2000
B.S. in Management
MBA PURDUE UNIVERSITY - West Lafayette, IN Dec 2000
B.S. in Management
Skills:
ITIL v3 Foundation certification exp Q2 2013 Green Belt Six Sigma Certified Teambuilding & Leadership Requirements Analysis & Reporting Client Relations & Satisfaction User Training & Support Contract Oversight & Negotiation Offshore Team Management Project Management