Inventors:
- Charlotte NC, US
Steven Thomas - Murrysville PA, US
John Pecorari - Harrison City PA, US
Adam Jack Hertzman - Pittsburgh PA, US
Duff Halart Gold - Apollo PA, US
Jared John Schmidt - Pittsburgh PA, US
Brian Matthew Connelly - Verona PA, US
Christopher Lofty - Canonsburg PA, US
Surya K. Tanneru - Pittsburgh PA, US
Navaneetha Myaka - Pittsburgh PA, US
Kurt Charles Miller - Trafford PA, US
Duane Littleton - Olmsted OH, US
Brent Alan Nichols - Fort Mill SC, US
Michael Naughton - Oakmont PA, US
Keith Braho - Murrysville PA, US
Tonya L. Custis - Minneapolis MN, US
Kwong Wing Au - Bloomington MN, US
Ronald Shane Fazzio - Eden Prairie MN, US
Arup Suprakash Mukherjee - Monroeville PA, US
Justin Allan Volz - Verona PA, US
Kartik Suchindra Babu - Pittsburgh PA, US
International Classification:
G06Q 10/06
G06Q 10/08
G06F 3/16
Abstract:
A workflow management system for managing the storage, retrieval, and transport of items in a warehouse includes a voice-directed mobile terminal. The system also includes a server computer in communication with the voice-directed mobile terminal. The server computer includes a tasking module for transmitting task data to the voice-directed mobile terminal. The server computer also includes a workflow-analysis module for generating, based at least in part upon an analysis of workflow dialog between the voice-directed mobile terminal and the user, performance data relating to the performance of tasks associated with the storage, retrieval, and/or transport of the items.