Carol Smock resumes & CV records
Resumes

Carol Smock

Carol Smock

Crm Solutions Architect
Position:
Founder/CEO/Board President at Brown Dog Foundation, Owner/Operator at Brown Dog CRM Consulting
Location:
Chandler, Arizona
Industry:
Information Technology and Services
Work:
Brown Dog Foundation
since Jun 2006
Founder/CEO/Board President Brown Dog CRM Consulting since Mar 2006
Owner/Operator TCS/Aspect Jan 1999 - Oct 2000
Consultant/Trainer TCS Management 1999 - 2000
Consultant/Trainer The Indianapolis Star, Gannett 1996 - 1998
Subscriber Retention Director TeleDirect International 1990 - 1996
Customer Application Support Manager (Project Manager)
Founder/CEO/Board President Brown Dog CRM Consulting since Mar 2006
Owner/Operator TCS/Aspect Jan 1999 - Oct 2000
Consultant/Trainer TCS Management 1999 - 2000
Consultant/Trainer The Indianapolis Star, Gannett 1996 - 1998
Subscriber Retention Director TeleDirect International 1990 - 1996
Customer Application Support Manager (Project Manager)
Skills:
Customer Relations, Change Management, Customer Loyalty, Customer Retention, Salesforce.com, ZohoCRM, Microsoft CRM, SalesLogix, Non-profits, Non-profit Administration, Non-profit Marketing, Non-profit Development, Non-profit Communications, Brand Loyalty
Interests:
dogs, Barbados, databases, CRM, hiking, wine
Honor & Awards:
Julia Colton Award, Runner Up, 2007 & 2008
Instructor, Small Business Development Center, 2006-2008
Guest Author, Nashville Business Journal, 2006-2007