Charlene M Bates, Age 675 Boston Ln, Palm Coast, FL 32137

5 Boston Ln, Palm Coast, FL 32137

Information Technology And Services

Daytona Beach News-Journal - Daytona Beach, Florida Area since Feb 2012
IT Director HDI First Coast Chapter - Jacksonville, Florida Area Jul 2011 - Sep 2011
Vice President Finance Enterprise Integration Dec 2010 - Jun 2011
Service Desk Director Southeast Corporate FCU Dec 2008 - Dec 2010
Director IT Operations & Service Delivery TuringSMI Group, Ltd Nov 2006 - Oct 2008
Associate Director, Managed Services Staples Inc 1998 - 2006
Sr. IS Manager Data Dimension, Inc Jan 1998 - Mar 1999
Regional Operations Supervisor

Babson College 2006 - 2006
Assumption University

Itil, It Operations, Service Delivery, Service Desk, It Management, Information Technology, Vendor Management, Incident Management, Change Management, It Service Management, Management, Service Management, Technical Support, Business Process, Project Management, It Strategy, Team Building, Help Desk Support, Leadership, Problem Management, Process Improvement, Program Management, System Deployment, Business Analysis, Cross Functional Team Leadership, Service Lifecycle Management, Integration, Sdlc, Troubleshooting, Managed Services, Data Center, Disaster Recovery, Active Directory, Outsourcing, Enterprise Architecture, Itil Certified, Operations Management, Service Improvement, Governance, Strategic Planning, Business Continuity, Sla, Windows Server, Itil V3 Foundation, Hdi Director Certified, Itil Slm Practitioner, Vmware, It Outsourcing, Contract Negotiation, Process Management

Children
Education
Science and Technology
Disaster and Humanitarian Relief
Animal Welfare
Arts and Culture

English

Certified Service Desk Director - Cscd
Itil V3 Foundation
Itil Service Level Management Practitioner
Help Desk Institute, License 567515Cd
Exin, License C925743
Exin, License 555172
License 567515Cd
License C925743
License 555172

Palm Coast, FL

Information Technology And Services