Cheryl A Heilman, Age 67Trenton, NJ

Telecommunications/PBX Agent at DoubleTree by Hilton, Minneapolis-Park Place

Minneapolis, Minnesota

Hospitality

DoubleTree by Hilton, Minneapolis-Park Place - Saint Louis Park, MN since Feb 2012
Telecommunications/PBX Agent Sentinel Management Company LLC - Saint Anthony, Minnesota Feb 2011 - Feb 2013
PT Apartment Building Caretaker at Equinox Properties LLC Macy's MOA - Bloomington, MN Nov 2011 - Jan 2012
Part-Time Temporary / Holiday "Flex" Associate Normandale Community College - Bloomington, Minnesota Jun 2010 - May 2011
Hotel & Hospitality Management Cambria Suites - Bloomington, Minnesota 2010 - 2011
GUEST SERVICE AGENT ACS, a Xerox Company - Eden Prairie, Minnesota Oct 2007 - Jan 2010
CUSTOMER SERVICE/HELP DESK Carlson Wagonlit Travel - Mendota Heights, Minnesota Nov 2003 - Aug 2007
CORPORATE TRAVEL AGENT (Domestic) AmericInn Hotel - Chanhassen, Minnesota 2003 - 2003
Front Desk, Concierge, MOD, and Night Auditor

Normandale Community College 2010 - 2011
Certificate, Hotel & Hospitality Management The Travel Academy 2002 - 2002
Travel Industry Certificate, Travel Industry North Central University 1983 - 1991
BA Christian Education, Christian Education / Minor in Early Childhood Education Robbinsdale High School 1981 1978 - 1981
JP Church & Hesed Youth Group

Hotels, Hospitality, Hospitality Industry, Hospitality Management, Guest Service, Concierge Services, Front Desk, OnQ, Opera PMS, Profit Manager PMS, Night Auditor, Event Planning, Planning, Problem Solving, Tourism, Teamwork, Fundraising, Microsoft Office, Word, Excel, PowerPoint, Outlook, American Sign Language, Call Center, Customer Relations, Outstanding Customer Service, Customer Focus, Customer Satisfaction, Great People Skills, Attention To Detail, Outgoing, People-oriented, Friendly, Property Management Systems, Microsoft Word, Microsoft Excel

Drama, Plays & Musicals, Movies Walking, Exercising, Staying Fit Scrapbooking

Cambridge Who's Who

ASL (American Sign Language)

Dean's List Honors
The Travel Academy
3.8 GPA, & Perfect Attendance during my Travel Industry Certificate education

Shearon Environmental Design Aug 2011 to 2000
In my position as Executive Assistant / Marketing Coordinator Catalyst 360 Allentown - Horsham, PA Sep 2009 to Aug 2011
Member Relationship Associate in their Allentown Amcal General Contractors - Agoura Hills, CA Feb 2007 to Aug 2008
Assistant Construction Manager Midas Muffler - Anchorage, AK Apr 1996 to Aug 2007
Accounts Receivable/Payroll Clerk Standard Pacific Homes - Westlake Village, CA Jun 2003 to Feb 2007
I started as Contracts Administrator McGillivray Construction - Ventura, CA May 2001 to Apr 2003
Project Coordinator Hertz Car Sales - Bend, OR Feb 1999 to Apr 2001
Title Clerk American Linen - Anchorage, AK Sep 1997 to Sep 1998
Accounts Receivable Clerk