Position:
Technical Support Engineer - Tier 2 at Pearson Education
Work:
Pearson Education
since Mar 2010
Technical Support Engineer - Tier 2
Novell
Jan 2007 - Mar 2010
Technical Support Engineer
Southern Utah University
Apr 2005 - Jan 2007
Network Technician
Education:
Southern Utah University 2002 - 2006
BS, Information Systems
Skills:
Linux, Novell, Cluster, Troubleshooting, Networking, VMware, Virtualization, DNS, Servers, Operating Systems, TCP/IP, Windows Server, Active Directory, DHCP, XP, Apache, Bash, SAN, Windows 7, Firewalls, Hardware, OS X, System Administration, Technical Support, Network Administration