Craig J Lapekas, Age 481115 Pearl St, Saint Joe, MI 49085

Craig Lapekas Phones & Addresses

1115 Pearl St, Saint Joseph, MI 49085 (269) 281-0042

Charlottesville, VA

3848 Raymond Ave, Brookfield, IL 60513 (708) 387-7322

621 Washington Blvd, Oak Park, IL 60302 (708) 524-2713

Wadsworth, IL

Allendale, MI

Forest, VA

Grand Rapids, MI

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Social networks

Craig J Lapekas

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Work

Company: Aon Apr 1, 2011 to Feb 2018 Position: Lead workforce operations manager

Education

Degree: Bachelors, Bachelor of Science School / High School: Grand Valley State University 1994 to 1998 Specialities: Marketing

Skills

Workforce Management • Call Center • Operations Management • Management • Contact Centers • Human Resources • Call Centers • Budgets • Project Management • Outsourcing • Sales • Process Scheduler • Sales Process • Process Improvement • Vendor Management • Forecasting • Crm • Performance Management • Team Management • Business Process Improvement • Customer Satisfaction • Bpo • Customer Experience • Cross Functional Team Leadership • Business Analysis • Training • Leadership • Account Management • Analysis • Analytics • Team Leadership • Data Analysis • Change Management • Customer Relationship Management

Ranks

Certificate: Pmp

Industries

Information Technology And Services

Mentions for Craig J Lapekas

Craig Lapekas resumes & CV records

Resumes

Craig Lapekas Photo 15

Pmp - Senior Analytics Consultant

Location:
1115 Pearl St, Saint Joseph, MI 49085
Industry:
Information Technology And Services
Work:
Aon Apr 1, 2011 - Feb 2018
Lead Workforce Operations Manager
Carlson Wagonlit Travel 2008 - May 2011
Manager of Workforce Management
Aon Jan 2007 - Mar 2008
Sales Analyst
Aon Jun 2001 - Dec 2006
Workforce Operations Manager
Alight Solutions Jun 2001 - Dec 2006
Pmp - Senior Analytics Consultant
Education:
Grand Valley State University 1994 - 1998
Bachelors, Bachelor of Science, Marketing
Skills:
Workforce Management, Call Center, Operations Management, Management, Contact Centers, Human Resources, Call Centers, Budgets, Project Management, Outsourcing, Sales, Process Scheduler, Sales Process, Process Improvement, Vendor Management, Forecasting, Crm, Performance Management, Team Management, Business Process Improvement, Customer Satisfaction, Bpo, Customer Experience, Cross Functional Team Leadership, Business Analysis, Training, Leadership, Account Management, Analysis, Analytics, Team Leadership, Data Analysis, Change Management, Customer Relationship Management
Certifications:
Pmp

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