Cynthia Susan Smith, Age 49Manchester, MD

ITM Marketing Inc Mar 2012 to 2000
Solicitor Coshocton County Headstart - Coshocton, OH Aug 2010 to Mar 2012
Teacher's assistant Renhill - Perrysburg, OH Oct 2009 to Mar 2012
Teacher's assistant ITM Marketing Inc - Coshocton, OH Aug 2008 to Jun 2010
Solicitor Independant Health Care - Conesville, OH Dec 2006 to Jun 2008
Home Health Aide Downtowner Plaza - Coshocton, OH Oct 2004 to Feb 2007
Interim Health Care

Ohio School of Phlebotomy - Columbus, OH 2015
NHA in Medical Assistant Ashford University 2011
Early Childhood Academy of Court Reporting - Columbus, OH 1996
Associates in Court Reporting

I am currently certified as a medical assistant. I have my certification in health and wellness and paramedical. I am also certified in CPR. I can perform tasks such as blood pressure, capillary sticks, phlebotomy, ECG,pulse and respiration. I have a long history of customer service. I was an independent home health provider for several years.

Window Nation 2013 to 2000
Call Center Contractor Supervisor United Consumers Inc - Woodbridge, VA 2010 to 2013
Collector Navy Federal Credit Union - Vienna, VA 2008 to 2010
Delinquency Control Counselor Pentagon Federal Credit Union - Alexandria, VA 1996 to 2008
Senior Delinquency Control Counselor Capital Credit Corporation - Silver Spring, MD 1992 to 1996
Collector

Everest College - Woodbridge, VA 2013
Medical Tech Strayer University - Woodbridge, VA 2002
Computer Networking Virginia Technical College of Northern VA Community College Woodbridge - Woodbridge, VA 2000
Counseling

south arkansas community college - eldorado, ar 2004 to 2006
associates of arts in pre-rn nursing south arkansas community college - eldorado, ar 1998 to 1998
technicla pn/ associates in nursing

Hillside Cemetery/ Memorial Gardens Oct 2013 to 2000
Family Service/ Preplanning Specialist Ally Financial Mar 2013 to May 2013
Pended Application Support TD Bank, N.A May 2011 to Apr 2012
Customer Service Representative II Mountain LTD Nov 2010 to Apr 2011
Customer Service Representative Robert Half Associates Jul 2010 to Sep 2010
Credit/ Collections Representative Telerx / Merck & Company Oct 2006 to Aug 2008
Scheduling Coordinator NCO Financial Systems, INC - Philadelphia, PA Aug 2005 to Oct 2006
Collector Bank of America Aug 1999 to Aug 2005
Senior Credit Analyst / Customer Service Representative - Team Lead

TD Bank, N.A May 2011 to Apr 2012
Customer Service Representative II Mountain LTD Nov 2010 to Apr 2011
Customer Service Representative Robert Half Associates Jul 2010 to Sep 2010
Credit/ Collections Representative Telerx / Merck & Company Oct 2006 to Aug 2008
Scheduling Coordinator NCO Financial Systems, INC - Philadelphia, PA Aug 2005 to Oct 2006
Collector Bank of America Aug 1999 to Aug 2005
Senior Credit Analyst / Customer Service Representative - Team Lead American Business Financial Services Dec 1997 to Sep 1999
Loan Counselor

Trenton Housing Authority 2002 to Present
Manager, Information Systems and Technology Narrative - Philadelphia, PA 2002 to 2002
Systems & Application Manager 0bermayer Rebmann Maxwell & Hippel LLP - Philadelphia, PA 1982 to 1999
Assistant Director, Information Systems

St. Joseph's University 2011 to 2012
MA in Writing Studies Kaplan University 2004 to 2008
BS in Information Technology Temple University 1996
Certificate in Database Management

Huntington Bank Jan 2011 to 2000
Fairview Park In-Store Banking Specialist and Skills Trainer Progression Aug 2008 to Jan 2011 Little Scientists Sep 1999 to May 2006 Little Scientists Aug 2000 to Jun 2002 Padua Franciscan High School Aug 1998 to 1999

Kaplan University Fort Lauderdale - Fort Lauderdale, FL Oct 2007
Masters in Education The Ohio State University Columbus - Columbus, OH Jun 1998
Bachelor of Science in Education

Sallie Mae May 2011 to 2000
Financial Reconciliation Analyst Pasquale's Restaurant Mar 2011 to 2000
Server Northeastern Pennsylvania Industrial Resource Center, Inc - Township of Hanover, PA May 1990 to Jun 2009
Client Communications, Contracting and Reporting Specialist Merchants Bank North Nov 1989 to Apr 1990
Benefits Clerk - Human Resources Department Merchants Bank North May 1988 to Nov 1989
Credit Clerk - Commercial Loans Merchants Bank North Dec 1986 to May 1988
File Clerk - Bookkeeping Department Merchants Bank North Jul 1986 to Dec 1986
Teller

Northeastern Pennsylvania Industrial Resource Center 2009
Several traing programs, Supervisory Skills, ISO 9001, Lean Manufacturing, etc. Institute of Banking/Pennsylvania State University - Wilkes-Barre, PA 1988 to 2005
Accounting I/II/Managerial Accounting Wilkes-Barre - Wilkes-Barre, PA 2005
Business Certification Program Pennsylvania State University 2005
Business Coughlin High School - Wilkes-Barre, PA 1981
Business/Food Preperation