Dana Call resumes & CV records
Resumes

Vice President, Service Operations
Position:
Vice President, Service Operations / Call Centers / Healthcare at Universal American
Location:
United States
Industry:
Hospital & Health Care
Work:
Universal American
- Houston, Texas Area since Mar 2011
Vice President, Service Operations / Call Centers / Healthcare Innovar Solutions Jul 2010 - Mar 2011
Delivery Specialist / Consultant / Operations / Call Centers D'Ordo Group, LLC Sep 2009 - Mar 2011
Managing Partner / Consultant / Operations / Call Centers Credit Solutions May 2009 - Aug 2009
General Management | Operations | President, Call Center Operations | Financial Services Aastra Intecom Dec 2006 - Feb 2009
General Management / Operations / Sales / EVP and General Manager / Telecom / Call Centers Aastra Intecom Aug 2005 - Dec 2006
General Management | Operations | General Manager and VP, Operations | Telecom Aastra Intecom Jan 2002 - Aug 2005
Operations | VP, Customer Service | Telecom Aastra Intecom Apr 2000 - Dec 2001
Operations / Sales / Vice President, Partner Channel Management / Telecom / Call Centers Aastra Intecom Aug 1999 - Apr 2000
Operations | Sales | General Manager, Professional Services | Telecom Williams Communications Jan 1998 - Aug 1999
Operations | Sales | Regional Manager, Call Center Applications | Telecom Aspect Communications Aug 1993 - Jan 1998
Operations / Sales / Regional Applications Manager / Telecom / Call Centers Lomas Mortgage USA 1987 - 1993
Operations | Vice President, National Customer Service | Mortgage Servicing
Vice President, Service Operations / Call Centers / Healthcare Innovar Solutions Jul 2010 - Mar 2011
Delivery Specialist / Consultant / Operations / Call Centers D'Ordo Group, LLC Sep 2009 - Mar 2011
Managing Partner / Consultant / Operations / Call Centers Credit Solutions May 2009 - Aug 2009
General Management | Operations | President, Call Center Operations | Financial Services Aastra Intecom Dec 2006 - Feb 2009
General Management / Operations / Sales / EVP and General Manager / Telecom / Call Centers Aastra Intecom Aug 2005 - Dec 2006
General Management | Operations | General Manager and VP, Operations | Telecom Aastra Intecom Jan 2002 - Aug 2005
Operations | VP, Customer Service | Telecom Aastra Intecom Apr 2000 - Dec 2001
Operations / Sales / Vice President, Partner Channel Management / Telecom / Call Centers Aastra Intecom Aug 1999 - Apr 2000
Operations | Sales | General Manager, Professional Services | Telecom Williams Communications Jan 1998 - Aug 1999
Operations | Sales | Regional Manager, Call Center Applications | Telecom Aspect Communications Aug 1993 - Jan 1998
Operations / Sales / Regional Applications Manager / Telecom / Call Centers Lomas Mortgage USA 1987 - 1993
Operations | Vice President, National Customer Service | Mortgage Servicing
Education:
Dallas Baptist University
Skills:
Avaya, Quality Management, Procurement, Contract Management, Visio
Interests:
Operations | Call Centers | Business Development |Sales Operation | Business Process | Lean Six Sigma | Telecom | Mortgage Servicing | Technology

Dana Call
Location:
United States

Instructor At Oklahoma State University
Position:
Instructor at Oklahoma State University
Location:
Oklahoma City, Oklahoma Area
Industry:
Veterinary
Work:
Oklahoma State University
Instructor
Instructor

Dana Call
Location:
United States