Danielle Lafreniere resumes & CV records
Resumes

Customer Support
Location:
Kennewick, WA
Industry:
Retail
Work:
My Clients Plus
Customer Support Amazon Sep 2011 - May 2013
Instructional Designer Amazon Nov 2005 - Sep 2011
Customer Service
Customer Support Amazon Sep 2011 - May 2013
Instructional Designer Amazon Nov 2005 - Sep 2011
Customer Service
Education:
Arizona State University 1999 - 2001
Bachelors, Bachelor of Arts, Psychology Columbia Basin College 1997 - 1999
Associates, Associate of Arts, General Studies
Bachelors, Bachelor of Arts, Psychology Columbia Basin College 1997 - 1999
Associates, Associate of Arts, General Studies
Skills:
Training, Coaching, Instructional Design, Customer Service, Retail, Microsoft Office, Powerpoint, Microsoft Word, Instructor Led Training, E Learning, Employee Training, Performance Management, Job Coaching, Call Centers, Learning Management, Leadership, Software Documentation, Camtasia, Public Speaking, Training Delivery, Addie, Needs Analysis, Leadership Development, Sharepoint, Technical Writing, Blended Learning, Hands on Training, Captivate, Program Management, Human Resources, Staff Development, Learning Management Systems, Visio

Danielle Lafreniere - Richland, WA
Work:
Amazon.com - Kennewick, WA 2005 to May 2013
Customer Service, Multiple Positions JoAnn Fabrics and Crafts - Kennewick, WA 2001 to 2005
Sales Associate/Keyholder JC Penney Outlet Store - Tempe, AZ 2001 to 2001
Sales Associate
Customer Service, Multiple Positions JoAnn Fabrics and Crafts - Kennewick, WA 2001 to 2005
Sales Associate/Keyholder JC Penney Outlet Store - Tempe, AZ 2001 to 2001
Sales Associate
Education:
Arizona State University - Tempe, AZ 1999 to 2001
Bachelor of Arts in Psychology Columbia Basin College - Pasco, WA 1997 to 1999
Associate of Arts
Bachelor of Arts in Psychology Columbia Basin College - Pasco, WA 1997 to 1999
Associate of Arts