Location:
P/O Box 2009, Bloomfield Hills, MI
Work:
Volvo Group
Apr 2018 - Jun 2020
Uptime Development Manager
Nissan Motor Corporation
Jun 2015 - Apr 2018
Regional Aftersales Manager at Nissan Motor Corporation
Nissan Motor Corporation
Jul 2013 - Jun 2015
Senior Manager, Service Operations
Nissan Motor Corporation
Apr 2012 - Jul 2013
Senior Manager, Vehicle Technical Support
Nissan Motor Corporation
Dec 2011 - Apr 2012
Senior Manager, Consumer Affairs
Nissan Motor Corporation
Oct 2007 - Apr 2012
Manager, Service Operations
Volvo Car Group
Oct 2006 - Oct 2007
Aftersales Operations Manager
Volvo Car Group
May 2002 - Oct 2006
Aftersales Market Manager
General Motors
Jun 1996 - May 2002
Various Aftersales Support Positions
Education:
Auburn University 2010 - 2012
Master of Business Administration, Masters
Pittsburg State University 1994 - 1996
Bachelor of Applied Science, Bachelors
Skills:
Vehicles, Customer Satisfaction, Process Improvement, Automotive, Sales Operations, Management, Continuous Improvement, Cross Functional Team Leadership, Operations Management, Lean Manufacturing, Forecasting, Kaizen, Business Process Improvement, Six Sigma, Sales Management, Business Planning, Negotiation, Product Development, Supply Chain Management, Root Cause Analysis, Fmea, Value Stream Mapping, 5S, Supply Management, Spc
Interests:
Children
Economic Empowerment
Education
Environment
Disaster and Humanitarian Relief
Animal Welfare
Health