Dean M O'Connor, Age 53Kirkland, WA

Dean O'Connor Phones & Addresses

Kirkland, WA

Bothell, WA

Redmond, WA

Issaquah, WA

Kiona, WA

Seattle, WA

Social networks

Dean M O'Connor

Linkedin

Work

Company: Incomm product control Jul 2011 to Jul 2014 Position: Senior systems engineer

Skills

Agile Methodologies • Linux • Software Development • Customer Service • Hibernate • Web Services • Troubleshooting • Program Management • Xml • Project Management • Unix • Sql • Rest • Junit • Java

Industries

Information Technology And Services

Mentions for Dean M O'Connor

Dean O'Connor resumes & CV records

Resumes

Dean O'Connor Photo 25

Dean O'connor

Location:
8210 northeast 125Th Ct, Kirkland, WA 98034
Industry:
Information Technology And Services
Work:
Incomm Product Control Jul 2011 - Jul 2014
Senior Systems Engineer
Incomm Product Control Jul 2007 - Jul 2011
Network Integrator
Incomm Product Control Jan 2000 - Jul 2007
Technology Lead
Nintendo 1995 - 2000
Field Service Coordinator
Nintendo 1989 - 1995
Game Play Counselor
Skills:
Agile Methodologies, Linux, Software Development, Customer Service, Hibernate, Web Services, Troubleshooting, Program Management, Xml, Project Management, Unix, Sql, Rest, Junit, Java

Publications & IP owners

Us Patents

Voice Recognition Method And Apparatus Using Model Number Lookup

US Patent:
8126724, Feb 28, 2012
Filed:
Mar 24, 2010
Appl. No.:
12/659856
Inventors:
Dean O'Connor - Redmond WA, US
Assignee:
Nintendo of America Inc. - Redmond WA
International Classification:
G06Q 10/00
G06Q 30/00
US Classification:
705 11, 705 26
Abstract:
A voice response system for use in obtaining return qualification information for a product using a non-unique product identifier, including: a dial-in voice system operable to prompt a caller for the non-unique product identifier, wherein the non-unique product identifies the product as a member of a defined product group; a product registration database including a plurality of different, non-unique product identifiers; a return policy storage that defines return policies for each of the non-unique product identifiers; and an arrangement that looks up a specific return policy for the non-unique product identified entered by the caller and provides information to the caller regarding return qualification for the product identified by the non-unique product identifier.

Voice Recognition Method And Apparatus Using Model Number Lookup

US Patent:
2005010, May 12, 2005
Filed:
Oct 10, 2001
Appl. No.:
10/398556
Inventors:
Dean O'Connor - Redmond WA, US
International Classification:
H04M001/64
H04M011/00
US Classification:
379088220, 379088160
Abstract:
A voice response system for use in obtaining return qualification information for a product using a non-unique product identifier, including: a dial-in voice system operable to prompt a caller for the non-unique product identifier, wherein the non-unique product identifies the product as a member of a defined product group; a product registration database including a plurality of different, non-unique product identifiers; a return policy storage that defines return policies for each of the non-unique product identifiers; and an arrangement that looks up a specific return policy for the non-unique product identified entered by the caller and provides information to the caller regarding return qualification for the product identified by the non-unique product identifier.

Voice Recognition Method And Apparatus Using Model Number Lookup

US Patent:
2012013, May 24, 2012
Filed:
Jan 30, 2012
Appl. No.:
13/361405
Inventors:
Dean O'CONNOR - Redmond WA, US
Assignee:
Nintendo of America Inc. - Redmond WA
International Classification:
G06Q 30/00
US Classification:
705302
Abstract:
A voice response system for use in obtaining return qualification information for a product using a non-unique product identifier, including: a dial-in voice system operable to prompt a caller for the non-unique product identifier, wherein the non-unique product identifies the product as a member of a defined product group: a product registration database including a plurality of different, non-unique product identifiers: a return policy storage that defines return policies for each of the non-unique product identifiers: and an arrangement that looks up a specific return policy for the non-unique product identified entered by the caller and provides information to the caller regarding return qualification for the product identified by the non-unique product identifier.

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