Deborah Butturini resumes & CV records
Resumes

Senior Manager
Location:
Cincinnati, OH
Industry:
Pharmaceuticals
Work:
Express Scripts
Nov 2013 - Oct 2015
Service Delivery Manager Express Scripts Mar 2012 - Nov 2013
Senior Operations Supervisor Medco Dec 2008 - Mar 2012
Senior Operations Supervisor Medco Sep 2000 - Dec 2008
Customer Service and Order Entry Supervisor Medco Jan 1999 - Sep 2000
Customer Service Training Supervisor Medco Jun 1997 - Jan 1999
Pharmacy and Member Service Representative Express Scripts Jun 1997 - Jan 1999
Senior Manager - Service Excellence Jun 1997 - Jan 1999
Senior Manager
Service Delivery Manager Express Scripts Mar 2012 - Nov 2013
Senior Operations Supervisor Medco Dec 2008 - Mar 2012
Senior Operations Supervisor Medco Sep 2000 - Dec 2008
Customer Service and Order Entry Supervisor Medco Jan 1999 - Sep 2000
Customer Service Training Supervisor Medco Jun 1997 - Jan 1999
Pharmacy and Member Service Representative Express Scripts Jun 1997 - Jan 1999
Senior Manager - Service Excellence Jun 1997 - Jan 1999
Senior Manager
Education:
Wilmington College (Oh) 2002 - 2003
County College of Morris 1994 - 1995
County College of Morris 1994 - 1995
Skills:
Cross Functional Team Leadership, Process Improvement, Management, Call Centers, Operations Management, Team Building, Pharmacy Benefit Management, Team Leadership, Project Management, Training, Six Sigma, Change Management, Business Process Improvement, Continuous Improvement, Healthcare, Project Planning, Quality Assurance, Coaching, Vendor Management, Lean Operations, Hipaa, Pharmacy Automation, Leadership Development, Customer Service, Team Management, Performance Management, Integration, Operational Excellence, Gemba Kaizen, Lean Manufacturing, Black Belt, U.s. Health Insurance Portability and Accountability Act, Call Center
Languages:
English
Certifications:
Six Sigma Black Belt