Deborah Farrar resumes & CV records
Resumes

Deborah Farrar
Location:
United States

Information Technology Knowledge Manager
Position:
Resolutions Center Manager at State of Arizona -- Department of Economic Security
Location:
Gilbert, Arizona
Industry:
Information Technology and Services
Work:
State of Arizona -- Department of Economic Security
since Jul 2011
Resolutions Center Manager Primus Pharmaceuticals Nov 2010 - Jul 2011
IT Administrator Sage Mar 2008 - Jul 2009
Customer Support Analyst Axway Feb 2005 - Oct 2007
Product Support Specialist Designing Concepts 2001 - 2004
Design Consultant/Co-Owner Saint Louis University 1999 - 2000
Support Center Manager Commerce Bancshares, Inc. Aug 1996 - Dec 1999
Lead End User Support Maritz 1994 - 1996
Senior PC Consultant Special School District of St. Louis County Aug 1990 - Nov 1994
Technical Support Analyst
Resolutions Center Manager Primus Pharmaceuticals Nov 2010 - Jul 2011
IT Administrator Sage Mar 2008 - Jul 2009
Customer Support Analyst Axway Feb 2005 - Oct 2007
Product Support Specialist Designing Concepts 2001 - 2004
Design Consultant/Co-Owner Saint Louis University 1999 - 2000
Support Center Manager Commerce Bancshares, Inc. Aug 1996 - Dec 1999
Lead End User Support Maritz 1994 - 1996
Senior PC Consultant Special School District of St. Louis County Aug 1990 - Nov 1994
Technical Support Analyst
Education:
Drexel University 2009 - 2010
MS, Library and Information Science Maryville University of Saint Louis 1988 - 1994
BS, Information Systems Management
MS, Library and Information Science Maryville University of Saint Louis 1988 - 1994
BS, Information Systems Management
Skills:
Customer Service, Customer Satisfaction, HDI, KCS, Help Desk Support, Microsoft Office, Windows Server, System Administration, Project Management, Digital Libraries, Knowledge Management, ITIL, IT Service Management, Oracle SQL, Microsoft SQL Server, SQL, Performance Metrics, Network Administration, Team Leadership, Team Building, Motivation, Problem Solving, Certified HDI Support Center Manager, Integration, Process Improvement, Troubleshooting, IT Management

Deborah Farrar
Location:
United States