Position:
Director, Client Business Manager at NICE Systems, President/Owner at twURL Media
Location:
Tampa/St. Petersburg, Florida Area
Industry:
Information Technology and Services
Work:
NICE Systems
since Oct 2012
Director, Client Business Manager
twURL Media
- Tampa/St. Petersburg, Florida Area since 2008
President/Owner
Verint-Systems
- Tampa/St. Petersburg, Florida Area 2009 - Oct 2012
Enterprise Division Project Manager
Verint-Systems
- Tampa/St. Petersburg, Florida Area 2008 - 2009
Applications Consultant
Corporate Training Services
- Tampa/St. Petersburg, Florida Area 1996 - 2008
Business Owner, President
Witness Systems
2002 - 2007
Technical Trainer & Consultant (Contract)
New Horizons
- Clearwater, FL 1994 - 1996
Technical Trainer, Training Manager
Education:
University of South Florida 1988 - 1995
Leto
Skills:
Customer Service, Project Management, SaaS, Software Implementation, Relationship Management, Telecommunications, Team Leadership, Call Recording, Business Development, Technical Product Training, Negotiation, Marketing Strategy, Contact Centers, Speech Analytics, Program Management, Business Process Improvement, Software Deployment, Implementation Methodology, Online Advertising, Call Center