Eileen C SullivanMelrose, MA

Adjunct Faculty Online 2007 to 2000
Portsmouth & Salem Campuses Fitchburg State University 1998 to 2003
Part-Time Faculty University of Massachusetts Boston - Boston, MA 1995 to 1996
Director of Employee Relations City of Fitchburg 1993 to 1995
Director of Human Resources Personnel and Payroll 1992 to 1993
Manager

Argosy University Sarasota 2011
Doctorate in Business Administration University of Massachusetts Amherst Labor Relations and Research - Amherst, MA
Master of Science Boston University History and Economics
Bachelor of Arts

BLUE CROSS BLUE SHIELD OF MASSACHUSETTS - North Quincy, MA Jan 2013 to Oct 2014
Telephonic Case Manager CENTRAL BOSTON ELDER SERVICES - Roxbury, MA Jan 2012 to Jan 2013
1) Quality Assurance Nursing Supervisor Central Boston Elder Services - Roxbury, MA Nov 2010 to Jan 2012
2) Registered Nurse Supervisor - Case Management QUINCY MEDICAL CENTER - Quincy, MA Jan 2001 to Apr 2007
Staff Nurse - Post Operative Unit Marion Manor Nursing & Rehabilitation Center - South Boston, MA Jan 1997 to Jun 2001
1) RN Nursing Supervisor Marion Manor Nursing & Rehabilitation Center - South Boston, MA Aug 1995 to Jan 1997
2) RN Staff Nurse

Boston University - Gerontological Studies - Boston, MA 2011 to 2012
Certificate - Nursing Ethics in Nursing Boston University - Gerontological Studies - Boston, MA 2011 to 2012
Certificate - Legal Issues in an Aging Population in Nursing Boston University - Gerontological Studies - Boston, MA 2011 to 2012
Certificate - Nursing and End of Life Care in Nursing Boston University - Gerontological Studies - Boston, MA 2011 to 2012
Certificate - Patient Abuse and Exploitation in Nursing LABOURE COLLEGE - DORCHESTER, MA Jun 1995
Associate in Nursing Northeastern University - Boston, MA 1988 to 1990
Certificate - Human Resources Management in Human Resources Management UNIVERSITY OF MASSACHUSETTS AT BOSTON - Boston, MA Dec 1982
Bachelor of Arts in English

Supervisor & Management Skills; Team Building; Team Player; Ability to work Independently; RN/Team Manager with RN & Case Management staff of 12 direct reports; Medicare, Medicaid and MassHealth Knowledge; Crisis Management in Nursing; Infection Control Knowledge/Skills; Training & Education of all staff, including Nursing; Mentoring of Staff; Home Health Care Nursing Skills; Acute and Sub Acute Nursing Knowledge and Skills; LTAC and SNF Knowledge and Skills; MDS Experience; Quality Assurance Auditing Skills regarding Nursing Documentation; Knowledge of NCQA, State, Federal and Agency Requirements; Created and put into use first Nursing Documentation Manual for RN Case Managers with step-by-step instructions on how to completely and correctly document nursing finding; Perform Quarterly and Annual Performance Evaluations; Disciplinary Action as needed, up to and including termination; Ability to work at home via electronic documentation; Home Health Care Assessments; Worked on Managerial Team in preparation for NCQA Audits; Attended Bi-monthly EOEA Agency Meetings regarding state requirements for nursing documentation; Computer Skills; Motivational Interviewing; Excellent written and verbal communication; Work well with all levels of Nursing and Medical Management; Multitasking; Use Nursing Judgement appropriately regarding patient issues; Appropriate delegation skills; Responsible for staffing to maintain safe staffing levels for patient care; Ability to think clearly during medical emergencies; Infection Control Knowledge; Knowledge of legal issues in Nursing; Nursing Ethics as it is applied in the clinical setting; Patient Advocacy; Presentation of CEU and Nursing Education classes.

Agilis Associates 2004 to 2000
Managing Partner OnyxFire - Los Angeles, CA 1999 to 2004
Chief Executive Officer Worldwide Marketing - Cary, NC 1997 to 1999
Vice President Evolutionary Technologies International - Austin, TX 1994 to 1997
Vice President of Marketing Open Software Foundation - Cambridge, MA 1989 to 1994
Director, Marketing and Communications