Work:
Bank of America Oct 2010 to May 2011
Change Consultant, Customer Solutions Building Relationships with Customers (CS-BRC)
Bank of America Nov 2008 to Oct 2010
Change Consultant, Interact Sales & Service Platform (ISSP) Deployment
Bank of America Apr 2008 to Oct 2008
Change Consultant, Banking Center Transition Coach, LaSalle Bank Merger & Acquisition
Bank of America Aug 2006 to Mar 2008
Banking Center Leader - Bank of Americas Flagship A.P. Giannini Banking Center
InnerSpect Aug 2003 to Aug 2006
Founder/Consultant
United Nations - Global Peace Initiative for Women Oct 2004 to Dec 2004
Project Coordinator
Cisco Systems Feb 2001 to Feb 2002
IT Analyst, Enterprise Production Management
California State University, Fresno Jan 1998 to Oct 2000
IT Analyst, Information Technology Services
U.S. Department of Education Jun 1999 to Jun 1999
Instructor for Project EXCEL, California State University, Fresno
U.S. Department of Education Jun 1998 to Jun 1998
Instructor for Project EXCEL, California State University, Fresno
California State University, Fresno, CA Jan 1997 to Dec 1997
Junior System Administrator, Information Technology Services
Department of Justice, United States Attorney's Office, 9th Circuit, Eastern District of California Oct 1993 to Sep 1996
Intern (Required FBI Clearance)
Education:
University of Santa Monica Jan 2003 to Jan 2007
Volunteerism in Psychology
University of Santa Monica Jan 2001 to Jan 2003
Master of Arts in Psychology (Communications Emphasis)
California State University-Fresno Jan 1997 to Jan 2000
Bachelor of Science in Criminology - Law Enforcement
Skills:
Change Management, Coaching, Banking, Leadership Development, Organizational Development, Performance Management, Team Building, Mentoring, Program Management, Process Improvement, Performance Improvement, Organizational Design, Six Sigma, Strategic Planning, Instructional Design, Management Consulting, Analysis, Customer Relations, Talent Management, Business Strategy, Business Transformation, Team Management, Business Process Improvement, Operations Management, Organizational Change, Strategy Development, People Management, Executive Coaching, Mergers, Compliance, Conflict Resolution, Operations, Bank Acquisition (Conversion/Transitions), Change Management, Project Coordination & Management, Leadership and Communication Skills, Information Technology