Erik E EklundSeattle, WA

Berlin Area, Germany

Hotel- und Gaststättengewerbe

Bismarck Service - Berlin Area, Germany since Jun 2013
Learning & Quality Management Supervisor Shangri-La Hotels and Resorts - Shenzhen Aug 2012 - Feb 2013
Horizon Club Officer HSMAI - Greater Chicago Area Jan 2011 - Feb 2012
Collegiate Chapter President Marriott International - Brussels Area, Belgium Jul 2009 - Dec 2009
Guest Relations Officer Royal Caribbean International - Miami/Fort Lauderdale Area Mar 2008 - Jan 2009
Cruise Director's Staff Viva Hotels & Resorts - Palma Area, Spain Mar 2007 - Oct 2007
Entertainment Manager & Instructor

Les Roches International School of Hotel Management 2009 - 2010
Hotel Management & Operations I, Hospitality Kendall College 2010 - 2012
Bachelor of Arts, Hospitality Management

Challenges, Marketing, Coaching, Staff Training, Team Leadership, Communication, Informal Presentations, Soccer, Fishing, Dancing

Gold Star in Guest Service Excellence; Shangri-La Hotel Shenzhen Laureate Leadership Conference Panel Speaker President for the HSMAI Kendall Student Chapter HSMAI Scholarship KCCT Scholarship Dean's List every semester Leadership Certificate of Achievement Cruise Staff Academy

Swedish
English
German
Spanish
Chinese

Stockholm, Sweden

Logibranschen

Shangri-La Hotels and Resorts - Shenzhen Aug 2012 - Feb 2013
Horizon Club Officer HSMAI - Greater Chicago Area Jan 2011 - Feb 2012
Collegiate Chapter President Marriott International - Brussels Area, Belgium Jul 2009 - Dec 2009
Guest Relations Officer Royal Caribbean International - Miami/Fort Lauderdale Area Mar 2008 - Jan 2009
Cruise Director's Staff Viva Hotels & Resorts - Palma Area, Spain Mar 2007 - Oct 2007
Entertainment Manager & Instructor

Les Roches International School of Hotel Management 2009 - 2010
Hotel Management & Operations I, Hospitality Kendall College 2010 - 2012
Bachelor of Arts, Hospitality Management

Team Leadership, Hospitality Management, Customer Interaction, Event Planning, Team Building, Opera, Microsoft Office, Eventbrite, Cruises, Hotels, Resorts, Eye for Details, Leadership Technique, Training, Adult Learning, High Analytical Skills, Customer Service, High Organizational Skills, Cross-cultural Communication Skills, Quality Assurance, Written & Oral Presentation Skills, Group Presentations, Time Management, Concierge Services, Member Relations, Project Management, Long-term Customer Relationships, Hospitality, Leadership, Presentations

Challenges, Marketing, Coaching, Staff Training, Team Leadership, Communication, Informal Presentations, Soccer, Fishing, Dancing

Laureate Leadership Conference Panel Speaker President for the HSMAI Kendall Student Chapter HSMAI Scholarship KCCT Scholarship Dean's List every semester Leadership Certificate of Achievement Cruise Staff Academy

Swedish
English
German
Spanish
Chinese
French

San Francisco, California

Internet

Has two engineering degrees, and an MBA., Mobile Devices, Business Development, Email Marketing, Monetization, Social Networking, Account Management, Online Lead Generation, Display Advertising, Facebook, Online Advertising, Start-ups, Financial Services, Digital Marketing, E-commerce, Strategic Partnerships

English
Swedish
French