Essence Doucet resumes & CV records
Resumes
Senior Business Analyst
Location:
Cleveland, OH
Industry:
Information Technology And Services
Work:
Recall
- Cleveland/Akron, Ohio Area since Sep 2012
Digital Solutions Architect Cleveland Clinic - Cleveland/Akron, Ohio Area Sep 2011 - Sep 2012
Systems Analyst Hyland Software - Westlake, OH Feb 2007 - Sep 2011
Technical Support Team Leader Hyland Software - Westlake, OH Aug 2004 - Feb 2007
Technical Support Analyst Verizon Wireless - Columbus, Ohio Area Sep 1999 - Aug 2004
Customer Service Representative United States Air Force - Scott Air Force Base Feb 1994 - Feb 1997
Elite Guard Security Police
Digital Solutions Architect Cleveland Clinic - Cleveland/Akron, Ohio Area Sep 2011 - Sep 2012
Systems Analyst Hyland Software - Westlake, OH Feb 2007 - Sep 2011
Technical Support Team Leader Hyland Software - Westlake, OH Aug 2004 - Feb 2007
Technical Support Analyst Verizon Wireless - Columbus, Ohio Area Sep 1999 - Aug 2004
Customer Service Representative United States Air Force - Scott Air Force Base Feb 1994 - Feb 1997
Elite Guard Security Police
Education:
Colorado State University 2013 - 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General Keller Graduate School of Management of DeVry University 2012 - 2012
Master of Business Administration (MBA), Business Administration and Management, General DeVry University 2000 - 2003
Bachelor of Science (BS), Computer Information Systems
Master of Business Administration (M.B.A.), Business Administration and Management, General Keller Graduate School of Management of DeVry University 2012 - 2012
Master of Business Administration (MBA), Business Administration and Management, General DeVry University 2000 - 2003
Bachelor of Science (BS), Computer Information Systems
Skills:
Integration, Business Analysis, Enterprise Software, Troubleshooting, Enterprise Content Management, Document Management, Software Documentation, Onbase, Project Management, Microsoft Sql Server, Security, Management, Process Improvement, Document Imaging, Requirements Analysis, Iis, Leadership, Technical Support, Quality Assurance, Business Process, Databases, Sql, Cloud Computing, Saas, Pre Sales, Windows Server, It Management, Requirements Gathering, System Administration, Windows 7, Information Technology, Training, Systems Analysis, Windows, Software Implementation, Software Project Management, Workflow, Disaster Recovery, Solution Architecture, Hyland Software Workflow, Hyland Software Workview, Citrix, Testing, Business Intelligence, Hl7, Servers, Filenet Conversion, Ocr For Anydoc, Epic Systems
Interests:
Children
Education
Environment
Science and Technology
Health
Education
Environment
Science and Technology
Health
Certifications:
Certfied Document Imaging Architect Cdia+
Microsoft Certified Professional (Mcp)
Aiim Enterprise Content Management Practitioner (Ecmp)
Onbase Certified Installer (Oci)
Onbase Certified Workview Engineer (Ocwv)
Onbase Certified Workflow Engineer (Ocwe)
Project Management Professional (Pmp)
License Comp001003151311
License 221588433
License Emc-32098
Comptia, License Comp001003151311
Microsoft, License 221588433
Aiim, License Emc-32098
Hyland Software
Microsoft Certified Professional (Mcp)
Aiim Enterprise Content Management Practitioner (Ecmp)
Onbase Certified Installer (Oci)
Onbase Certified Workview Engineer (Ocwv)
Onbase Certified Workflow Engineer (Ocwe)
Project Management Professional (Pmp)
License Comp001003151311
License 221588433
License Emc-32098
Comptia, License Comp001003151311
Microsoft, License 221588433
Aiim, License Emc-32098
Hyland Software