Javona K Woolery, Age 59482 Fairview Dr, Madrid, IA 50156

Customer Service Representative II at Wells Fargo Home Mortgage

Des Moines, Iowa Area

Banking

Des Moines Area Community College 2003 - 2004
Grand View College 2003 - 2004
ConCorde Career Institute 1989 - 1990
Des Moines Area Community College 1984 - 1984

Payroll processing, Cordination of services, Interviewing, inventory control, Account Executive, Human Resources, Property Insurance, Account Acquisition, Pharmaceutical Procurement, Data entry, Auto insurance, HIPPA, ADA compliance, Adaptability, Lotus Notes, Microsoft Office, Management, Co-ordinating, Patient safety, Patient Monitoring, Special Needs Planning, Special projects, Healthcare Industry, Mental retardation, MH/DD Program, Data Entry, Interviews, Payroll, HIPAA, Training, Employee Benefits, Applicant Tracking Systems, Hiring, Customer Service, Call Centers, Community Outreach, Sales, Insurance, Temporary Placement, Invoicing, Case Managment, Networking, Accounts Receivable, Employee Relations, Quality Assurance, Career Development, Social Networking, Nonprofits, Staffing Services, Inventory Management

Grand View College, BA Human Services ConCorde Career Insitute, Phamarcy Technician Iowa Mandatory Reporter CNA Pharmacy Technician NO> 472- Certificate of Registration

English

IOWA INSURANCE LICENSE, Iowa Insurance Division
Pharmacy Techician, Iowa Pharmacy Board
Conduct Agency Visit, Nationwide
The ON YOUR SIDE CENTER, NATIONWIDE
ASSOCIATE ENGAGEMENT:DELIVERING RESULTS THROUGH HIGHLY ENGAGED ASSOCIATES, NATIONWIDE
ROOF INSPECTIONS, NATIONWIDE
DIVERSITY & INCLUSION: A UNIQUE STORY TO TELL, NATIONWIDE
PROFESSIONS 2.0: INTEGRATING ROLES INTO PMP, NATIONWIDE
NATIONWIDE'S PRIVACY POLICY, NATIONWIDE
DISCOVERY, NATIONWIDE
LOTUS NOTES, NATIONWIDE
HIPPA CERTIFICATION, IOWA HEALTH SYSTEMS
OSHA TRAINING
OSHA INSPECTION TRAINING, OSHA
DATA ENTRY, DES MOINES AREA COLLEGE
HUMAN RESOURCE/COMMUNITY OUTREACH, DES MOINES AREA COLLEGE
CPR, IOWA LUTHERAN SERVICES
Business Literacy Series: E-Learning Modules, Nationwide Insurance
Mail File Management (Short Version), Nationwide Insurance
ADA Regulations and Laws, Iowa Protection and Advocacy "1999"
Conflict of Interest Certificate, Nationwide
Basic Billing (Part 1), Nationwie Enirichment Workshop 2.0
Basic Billing (Part 2), Nationwide Enrichment Workshop 2.0
Personal Lines Knowledge and Learning "I AM THE DIFFERENCE", Nationwide

Palmer Group/Wells Fargo, N.A. Mar 2013 to 2000
Customer Service Representative II Nationwide Insurance Company - Des Moines, IA Mar 2010 to Mar 2013
Customer Services Representative I Ankeny Temporary Services Dec 2007 to Jun 2008
Human Resource Specialist Ankeny Temporary Services 2007 to 2008
CEO/Management Quest Communications - Des Moines, IA Jun 2007 to Dec 2007
Center Sales and Service Associate LUTHERAN SERVICES IN IOWA - Des Moines, IA Nov 2004 to May 2007
RESPITE SPECIALIST AND SCL CASEWORKER CHILDSERVE - Johnston, IA Dec 2003 to Nov 2004
PATIENT ASSISTANT II AND RESPITE PROVIDER Iowa Health Systems - Des Moines, IA Jul 1990 to Aug 2003
Procurment Cordinator/Pharmacy Technician

Iowa Department of Insurance Division - Des Moines, IA 2010 to 2013
Insurance License in Insurance Division License Number Grandview College - Des Moines, IA 2003 to 2005
BA in Human Services Des Moines Area College - Ankeny, IA 2003 to 2004
N/A in Human Services and Nursing ConCorder Career Institute - Denver, CO 1990 to 1991
Certificate of completion in Pharmacy Technician Des Moines Area College - Ankeny, IA 1984 to 1984
Certificate in Data Entry and Human Resources

Inventory Management, Customer Service, Call Center, Data Entry, Multitasking, Order Entry, Management, Cashiering, etc