Greg A Mcclendon, Age 553856 Walnut Ridge Ln, Plano, TX 75074

4967 Crooks Rd, Troy, MI 48098

Telecommunications

Altura Communication Solutions Apr 2013 - Jun 2016
Director- Network Operations Expeditionary Global Logistics Apr 2013 - Jun 2016
Director, Commercial and Government Initiatives Avaya Dec 2009 - Dec 2012
Technical Support Manager, at and T Focal Team Avaya Dec 2011 - Dec 2012
Business Analyst Nortel Sep 2008 - Sep 2010
Manager, Outsourcing Nortel Oct 2005 - Sep 2008
Technical Account Manager Nortel 2002 - 2005
Senior Manager, Enterprise Technical Support Nortel 1999 - 2002
Manager, New Product Test and Introduction

Colby Community College 1987 - 1989
Associates, Applied Science Northwest Kansas Technical College 1987 - 1989

Voip, Sip, Avaya, Unified Communications, Telephony, Ip, Telecommunications, Tdm, H.323, Wireless, Unified Messaging, Ethernet, Linux, Mcse 2003, Customer Service, Technical Support, Dms 100, Management, Leadership, Kpi Reports, Mcp, Amdocs Clarify, Siebel, Microsoft Office, Ivr, Contact Centers, Call Centers, Project Management, Managed Services, Cisco Technologies, Troubleshooting, Service Delivery, Outsourcing, Cross Functional Team Leadership, Lan Wan, Avaya Technologies, Integration, Cloud Computing, Networking, Session Initiation Protocol, Voice Over Ip, Vendor Management, Enterprise Software, Logistics Management, Avaya Products, Team Building, Internet Protocol, Solution Focused, Wireless Technologies

College Basketball
Children
Cyber Security
Economic Empowerment
Education
Reading
High Tech Gadgets
Science and Technology
Tennis
Woodworking
Animal Welfare
My Family
Cloud (It)

English

AVAYA INC Nov 2011 to Dec 2012
Business Analyst AT&T Account Sep 2010 to Oct 2011
Technical Support Manager NORTEL NETWORKS INC Sep 2008 to Sep 2010
Manager, Outsourcing Support AT&T Account Oct 2005 to Sep 2008
Technical Account Manager "TAM" Enterprise partners Feb 2002 to Oct 2005
Sr. Mgr., Enterprise Technical Support New Product Test and Verification Jun 1999 to Feb 2002
Manager

Colby Community College 1989
Diploma in Communications Technology Technical School
Vocational

LITTON LOAN SERVICING Jun 2008 to 2000
Help Desk Supervisor Insight Global - Fort Lauderdale, FL Jun 2014 to Aug 2014
Information Security Administrator LINCOLN ELECTRIC - Ladson, SC Dec 2012 to Mar 2014
Sole IT Support Analyst PINNACLE TECHNICAL RESOURCES - Dallas, TX Sep 2007 to May 2008
Technical business solutions provider COMPUCOM - Houston, TX Aug 2005 to Aug 2007
Lead Technician COMPUCOM - Houston, TX Sep 2005 to Oct 2005
IT solutions designer BURNETT STAFFING - Houston, TX Jan 2005 to May 2005
Wireless Data Coordinator BURNETT STAFFING - Houston, TX May 2004 to May 2005
Network Migration Technician BURNETT STAFFING - Houston, TX May 2004 to Nov 2004
Network Migration Technician G.D.P.C. Technical Services - Houston, TX Mar 2002 to May 2004
Contract Systems Analyst XEROX Corporation - Houston, TX 2000 to 2002
Systems Analyst TEKsystems - Houston, TX Mar 1998 to Mar 2000
Technical Consultant BMC SOFTWARE - Houston, TX Mar 1995 to Mar 1998
Systems Administrator II