Work:
Time Warner Cable Aug 2011 to 2000
Customer Service
Ralph Lauren Polo - High Point, NC Mar 2008 to May 2011
Customer Service and Sales Representative
Education:
North Carolina Central University - Durham, NC 1989 to 1992
Associates Degree in Business Administration-Finance
Military:
Rank: Specialist May 1991 to Jul 1999
Branch: United States ArmyL.i.location.original
Skills:
Utilizing various Microsoft Office programs such as Word, Publisher, PowerPoint, and Excel. Typing skill (70 WPM) and Internet base research skills. Thinking skills along with analytical and problem solving skills. Adapting to new situations, prioritizing and multi-tasking. Interacting with customers of diverse backgrounds in a friendly manner. Adept in encouraging others and developing rapport with clients and co-workers.