Location:
815 south Dupont Hwy, Dover, DE 19901
Work:
Crius Energy, Llc
2011 - 2016
Senior Manager Viridian Associate Services
Fortunoff
Oct 2006 - Jun 2009
Vice President Customer Service
Sleepy's, the Mattress Professionals
2003 - 2006
Director of Warranty Services
Petal's Silk Flowers
1996 - 2002
Director of Telemarketing and Customer Service
Education:
The Catholic University of America 1974 - 1978
Bachelors, Bachelor of Science, Marine Science
The Catholic University of America
Bachelors, Marine Biology, Oceanography
Skills:
Inventory Management, Retail, Customer Service, Call Center, Team Building, Leadership, Training, Inventory Control, Employee Relations, Employee Training, Strategic Planning, Cross Functional Team Leadership, Selling, Time Management, Hiring, Loss Prevention, Management, Customer Retention, Vendor Management, Forecasting, Customer Satisfaction, Change Management, Recruiting, Team Leadership, Process Improvement, Account Management, Team Management, Direct Sales, Sales Operations, Budgets, Operations Management, Call Centers, Sales Management, Customer Experience, Performance Management, Project Management, Customer Relationship Management, Program Management, Problem Solving, Contact Centers, Business Process Improvement