Location:
7502 Pacific Dr, Rowlett, TX 75088
Industry:
Information Technology And Services
Work:
Tsp (Technology Service Professionals)
Nov 2017 - Aug 2019
Associate Field Service Manager
Tsp (Technology Service Professionals)
Jun 1, 2011 - Nov 2017
Operations Coordinator
Geek Squad
Jun 2008 - Jun 2011
Cia
Education:
The University of Texas at Austin 1997 - 2002
Bachelors, Liberal Arts, History
Plano Senior High School
Skills:
Troubleshooting, Windows 7, Computer Hardware, Windows, Windows Xp, Technical Support, Vmware, Network Administration, Networking, Vpn, Leadership, Teamwork, Management, Customer Service, Communication, Mentoring, Coaching, Problem Solving, Presentation Skills, Microsoft Office, Desktop Computers, Interpersonal Skills, Computer Maintenance, Information Technology, It Operations, Laptops, Active Directory, Windows 10, Microsoft Products, Office 365, Desktop Support Management, Software Installation, Microsoft Exchange
Certifications:
Bill George on Self Awareness, Authenticity, and Leadership
Being An Effective Team Member
Holding Yourself Accountable
Working With Upset Customers
Having Difficult Conversations
Improving Your Conflict Competence
Communication Within Teams
Customer Service Foundations