Industry:
Information Technology And Services
Work:
Hillsboro Aero Academy
Oct 2015 - Dec 2016
Helicopter Certified Flight Instructor
Starbucks
May 2012 - Jan 2016
It Service Management System Analyst Ii
Hillsboro Aero Academy
Nov 2014 - Jul 2015
Cfi Student
Starbucks
May 2011 - May 2012
Partner Contact Center Supervisor
Starbucks
Nov 2007 - May 2011
Enterprise Help Desk Supervisor
Seattle Bike Polo
Jan 2006 - Sep 2008
Event Manager
Starbucks
Nov 2006 - Nov 2007
Enterprise Help Desk Analyst
Nov 2006 - Nov 2007
Host, Producer, and Editor
Education:
Hillsboro Aero Academy 2014 - 2015
Skills:
Incident Management, Bmc Remedy, It Service Management, Troubleshooting, Sharepoint, Change Management, Itil, Windows 7, Technical Support, System Deployment, It Operations, Vendor Management, Service Management, Team Management, Service Delivery, It Management, Leadership, Help Desk Support, Enterprise Software, Training, Cross Functional Team Leadership, Quality Assurance, Databases, Software Documentation, Visio, Customer Satisfaction, Management, Team Leadership, Process Improvement, Customer Service
Interests:
Civil Rights and Social Action
Environment
Education
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health
Certifications:
A+ Certification
License 3589333
Sfar 73 Cfi Endorsement For R22
Federal Aviation Administration, License 3589333
Federal Aviation Administration
Certified Flight Instructor - Helicopter