Jason Hertel resumes & CV records
Resumes
Manager - Application Performance Management - Blue Cross Blue Shield Mn
Position:
Manager - Systems Management at Blue Cross and Blue Shield of Minnesota
Location:
Minneapolis, Minnesota
Industry:
Information Technology and Services
Work:
Blue Cross and Blue Shield of Minnesota
since Jun 2012
Manager - Systems Management Ameriprise Financial Services, Inc. - Greater Minneapolis-St. Paul Area Aug 2011 - Jun 2012
Director of IT Operations TCF Bank Aug 2009 - Aug 2011
IT Operations Manager, Service Availability Ameriprise Financial Aug 2006 - Aug 2009
IT Service Management Team Lead for Enterprise Monitoring & Corp Office Tool Incident Manager Ameriprise Financial - Greater Minneapolis-St. Paul Area May 2005 - Aug 2006
IT Service Management Tech Analyst for Enterprise Monitoring & Customer Experience Management American Express Financial Advisors - Greater Minneapolis-St. Paul Area Sep 2003 - May 2005
IT Service Management - Technical Analyst for Configuration & Service Level Management American Express Financial Advisors - Greater Minneapolis-St. Paul Area Jan 2003 - Aug 2003
Internship – IT Service Management - Problem, Availability, & Service Level Management Holiday Inn Hotel & Suites - Duluth, Minnesota Area Dec 2000 - Jan 2003
Evening Manager on Duty
Manager - Systems Management Ameriprise Financial Services, Inc. - Greater Minneapolis-St. Paul Area Aug 2011 - Jun 2012
Director of IT Operations TCF Bank Aug 2009 - Aug 2011
IT Operations Manager, Service Availability Ameriprise Financial Aug 2006 - Aug 2009
IT Service Management Team Lead for Enterprise Monitoring & Corp Office Tool Incident Manager Ameriprise Financial - Greater Minneapolis-St. Paul Area May 2005 - Aug 2006
IT Service Management Tech Analyst for Enterprise Monitoring & Customer Experience Management American Express Financial Advisors - Greater Minneapolis-St. Paul Area Sep 2003 - May 2005
IT Service Management - Technical Analyst for Configuration & Service Level Management American Express Financial Advisors - Greater Minneapolis-St. Paul Area Jan 2003 - Aug 2003
Internship – IT Service Management - Problem, Availability, & Service Level Management Holiday Inn Hotel & Suites - Duluth, Minnesota Area Dec 2000 - Jan 2003
Evening Manager on Duty
Education:
University of Saint Thomas 2003 - 2004
BA, Business Adminstration, Communications University of Minnesota-Duluth 2000 - 2002
BA, Business Adminstration, Communications University of Minnesota-Duluth 2000 - 2002
Skills:
ITIL, Six Sigma, IT Service Management, Vendor Management, Business Analysis, Process Improvement, IT Operations, Incident Management, Change Management, Enterprise Architecture, Disaster Recovery, IT Strategy, SharePoint, Project Management, Program Management, SDLC, Infrastructure, IT Management, Visio, Business Process Improvement
Interests:
Venture Capital Firms, New Technology, Investing, ITIL
General Manager
Location:
Louisville, KY
Work:
Chipotle Mexican Grill
General Manager
General Manager