Jay Ira Malin, Age 543714 Russett Ln, Northbrook, IL 60062

Jay Malin Phones & Addresses

3714 Russett Ln, Northbrook, IL 60062

645 Michelline Ln, Northbrook, IL 60062 (847) 291-9188 (847) 498-4180 (815) 498-4180

Deerfield, IL

501 Clinton St, Chicago, IL 60610

501 N Clinton St #807, Chicago, IL 60654

12 Portshire Dr, Lincolnshire, IL 60069 (847) 607-0313 (847) 607-0912 (847) 607-8058

Dallas, TX

Glenview, IL

Lane, IL

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Mentions for Jay Ira Malin

Jay Malin resumes & CV records

Resumes

Jay Malin Photo 19

Jay Malin

Location:
3714 Russett Ln, Northbrook, IL 60062
Industry:
Telecommunications
Jay Malin Photo 20

Jay Malin

Position:
Managing Director at AGENT511
Location:
Greater Chicago Area
Industry:
Computer Networking
Work:
AGENT511 since Feb 2007
Managing Director

Publications & IP owners

Us Patents

Managed Quality Of Service For Users And Applications Over Shared Networks

US Patent:
2006014, Jul 6, 2006
Filed:
Dec 30, 2004
Appl. No.:
11/027545
Inventors:
Jay Malin - Lincolnshire IL, US
Matthew Tooley - Chicago IL, US
Aleksey Beregov - Palatine IL, US
Assignee:
Xinnia Technology, LLC - Deerfield IL
International Classification:
G06F 15/16
US Classification:
709228000
Abstract:
Systems and methods are described for effectively managing the quality of service provided to subscribers in a shared network on a per-application, per-user basis. A system QoS proxy, sitting on a subscriber's computing device or on a web content server, captures network calls made by an application for a subscriber and uses locally stored quality profiles to determine if a request for high-quality communications should be made. If so, the QoS proxy requests QoS from a central application manager, which dedicates a high-quality communications session to the subscriber's application, and causes the subscriber to be billed appropriately.

Systems And Methods For Using Data Applications And Data Filters To Improve Customer Communications

US Patent:
2022040, Dec 22, 2022
Filed:
Jun 22, 2022
Appl. No.:
17/846315
Inventors:
- Northbrook IL, US
Jay I. MALIN - Northbrook IL, US
International Classification:
G06F 16/335
G06F 16/2458
G06Q 30/02
Abstract:
A method is provided. The method comprises: obtaining, from a data source computing system and by a data filter analytics computing system, event information associated with one or more events; determining, by the data filter analytics computing system, a dynamic data filter for the event information; generating, by the data filter analytics computing system, customer information based on filtering the event information using the dynamic data filter; and causing, by the data filter analytics computing system, display of the customer information on a user device, wherein the customer information comprises a configurable graphical representation of the customer information.

Systems And Methods For Triaging And Routing Of Emergency Services Communications Sessions

US Patent:
2023001, Jan 19, 2023
Filed:
Sep 6, 2022
Appl. No.:
17/929921
Inventors:
Jay I. Malin - Northbrook IL, US
International Classification:
H04L 45/00
H04L 69/329
H04L 67/02
H04L 9/40
H04L 67/561
Abstract:
Systems, methods and software for routing of communications sessions with a contact center are disclosed. Messages requesting service that are received by the contact center from devices such as mobile phones are parsed to extract data that is pertinent to coordinating or providing the requested service. In response to the received first message containing such pertinent data, a policy is applied to the first message for routing the associated service request to a service provider based upon the content of the extracted data. In accordance with the applied policy, a second message that includes at least a portion of the pertinent data extracted from the first message is transmitted to the service provider. Embodiments of the disclosure facilitate efficient utilization of scarce personnel and computing resources of both contact centers and service providers to increase the effectiveness of their service coordination and provision.

Systems And Methods For Triaging And Routing Of Emergency Services Communications Sessions

US Patent:
2019038, Dec 19, 2019
Filed:
Jun 19, 2019
Appl. No.:
16/446317
Inventors:
- Northbrook IL, US
Jay I. Malin - Northbrook IL, US
International Classification:
H04L 12/771
H04L 29/06
H04L 29/08
Abstract:
Systems, methods and software for routing of communications sessions with a contact center are disclosed. Messages requesting service that are received by the contact center from devices such as mobile phones are parsed to extract data that is pertinent to coordinating or providing the requested service. In response to the received first message containing such pertinent data, a policy is applied to the first message for routing the associated service request to a service provider based upon the content of the extracted data. In accordance with the applied policy, a second message that includes at least a portion of the pertinent data extracted from the first message is transmitted to the service provider. Embodiments of the disclosure facilitate efficient utilization of scarce personnel and computing resources of both contact centers and service providers to increase the effectiveness of their service coordination and provision.

Method And System For Issuing, Managing, Verifying And Displaying Digital Badges

US Patent:
2019005, Feb 21, 2019
Filed:
Aug 27, 2018
Appl. No.:
16/113597
Inventors:
- Northbrook IL, US
Jay Ira Malin - Northbrook IL, US
Raed Adhami - Hawthorn Woods IL, US
Assignee:
BadgeCert, Inc. - Northbrook IL
International Classification:
G06Q 30/00
G06K 19/06
Abstract:
A method is described herein for displaying digital badge information. The badge is a digital image being presented to a user of a computer application and associated with an individual or entity badge owner to whom the badge is issued. The method involves displaying the digital image to the user, receiving input indicating that the user has selected the digital image, and obtaining, from a data repository, information pertaining to the image and particular to an accomplishment of the badge owner. The method also further involves displaying at least a subset of the obtained information on an overlay to the image.

Method And System For Issuing, Managing, Verifying And Displaying

US Patent:
2014035, Dec 4, 2014
Filed:
May 20, 2014
Appl. No.:
14/283189
Inventors:
Ginger G. Malin - Northbrook IL, US
Jay Ira Malin - Northbrook IL, US
International Classification:
G06F 17/30
G06Q 30/00
G06K 19/06
US Classification:
235375, 707769
Abstract:
A method is described herein for displaying digital badge information. The badge is a digital image being presented to a user of a computer application and associated with an individual or entity badge owner to whom the badge is issued. The method involves displaying the digital image to the user, receiving input indicating that the user has selected the digital image, and obtaining, from a data repository, information pertaining to the image and particular to an accomplishment of the badge owner. The method also further involves displaying at least a subset of the obtained information on an overlay to the image.

Systems And Methods For Communicating With A Contact Center

US Patent:
2014017, Jun 26, 2014
Filed:
Dec 24, 2013
Appl. No.:
14/140002
Inventors:
- Northbrook IL, US
Jay I. Malin - Northbrook IL, US
Assignee:
Good Egg Media LLC - Northbrook IL
International Classification:
H04M 11/04
US Classification:
379 45
Abstract:
System and methods for communicating with a contact center are disclosed. A method includes: receiving a first message from a user equipment (UE), wherein the first message is received via a first communications protocol; transmitting a second message to a computing device of a contact center, wherein the second message is transmitted via a second communications protocol and optionally includes location information for the UE; and receiving a reply message from the computing device of the contact center.

Systems And Methods For Communicating With A Contact Center

US Patent:
2014017, Jun 26, 2014
Filed:
Dec 24, 2013
Appl. No.:
14/140072
Inventors:
- Northbrook IL, US
Jay I. Malin - Northbrook IL, US
Assignee:
Good Egg Media LLC - Northbrook IL
International Classification:
H04M 1/725
H04W 4/12
H04W 4/02
US Classification:
4554042, 4554041, 455566
Abstract:
System and methods for communicating with a contact center are disclosed. A method includes: receiving a first message from a user equipment (UE), wherein the first message is received via a first communications protocol; transmitting a second message to a computing device of a contact center, wherein the second message is transmitted via a second communications protocol and optionally includes location information for the UE; and receiving a reply message from the computing device of the contact center.

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