Jayna M Johnson, Age 567581 Landau Dr, Minneapolis, MN 55438

Minneapolis, MN

Accounting

Family Dollar Nov 2013 - May 2014
Assistant Store Manager Officemax Nov 2011 - Mar 2013
Assistant Store Manager News Paper Jun 2004 - Aug 2011
Store Manager Sears, Roebuck and Co. 2002 - 2004
Office and Customer Service Manager Cms 1999 - 2002
Accounts Payable Manager G&K Services 1981 - 1991
Accounts Receivable Manager 1981 - 1991
Greater Minneapolis-St Paul Area

Sales Management, Accounting, Product Marketing, Customer Service, Inventory Control, Shipping, Creative Problem Solving, Store Management, Shrinkage, Planograms, Microsoft Word, Time Management, Associate Development, Process Scheduler, Retail, Big Box, Retail Management, Team Building and Coaching, Windows 8 Certified, Sales, Training, Visual Merchandising, Payroll, Sales Operations, Management, Team Building

New Technologies
Photo Editing
New Programs and Sewing
Computers

6430 215Th Ave northwest, Elk River, MN 55330

Education Management

Cincinnati Children's Hospital Medical Center Apr 2009 - Mar 2010
Diversity Consultant Northern Kentucky University Jan 1, 2007 - Dec 1, 2009
Adjunct Professor Human Rights Campaign Jan 1, 2007 - Nov 1, 2009
Volunteer Diversity Facilitator Unhcr Jan 1, 2007 - Nov 1, 2009
Learning Solutions Officer Convergys Jan 2008 - Nov 2008
Consultant, Learning Solutions Convergys Jan 2006 - Jan 2008
Senior Manager, Global Diversity Convergys Sep 1998 - Jan 2006
Senior Manager, Organization Development

Xavier University 1996 - 1998
Master of Education, Masters, Human Resources, Human Resource Development Miami University 1975 - 1979
Bachelors, Bachelor of Science, Education

Emotional Intelligence, Contact Center Operations, Situational Leadership, Coaching, Instructional Design, Workshop Facilitation, Program Development, Leadership Development, Organizational Development, Change Management, Employee Engagement, Performance Management, Talent Management, Team Building, Executive Coaching, Public Speaking, Succession Planning, Training, Management Consulting, Employee Relations, Mediation, Curriculum Design, Blended Learning, Program Management, Leadership, Human Resources, Management, Onboarding, Staff Development, Team Leadership, Mbti, Training Delivery, Project Management, Employee Training, Organizational Effectiveness, E Learning, Diversity and Inclusion, Community Outreach, Personnel Management, Career Development, Conflict Resolution, Performance Improvement, Instructor Led Training, Organizational Design, Policy, Career Counseling, Facilitators, Interviews, Culture Change, Needs Analysis

Football Music
Basketball

English

Certified Professional Facilitator
Cultural Orientation Framework (Cof)
Disc Behavioural Assessment
Emotional Intelligence In Diversity (Eid)
Teach English As Foreign Language (Tefl)
We Connect
Cedr Certificate of Mediation Accreditation
Mbti

Credit Representative at Ingersoll Rand

Greater Minneapolis-St. Paul Area

Accounting

Ingersoll Rand since Mar 2008
Credit Representative Ingersoll Rand Mar 2005 - Mar 2008
Senior Accounts Receivable Clerk Ingersoll Rand Jan 2003 - Mar 2005
General Accounting Clerk eFunds Jun 1998 - Jan 2003
Project Coordinator