Jean M Lizak, Age 68567 Pokross St, Fall River, MA 02724

567 Pokross St, Fall River, MA 02724

Information Technology And Services

Iqvia
Manager, It Bank of America Mar 1999 - Jan 2013
Contact Center Team Manager Bank of America Dec 1997 - Mar 1999
Customer Service Call Agent Bank of America 1984 - 1997
Banking Center Manager Bank of America 1978 - 1984
Teller To Assistant Branch Manager

Bryant University 1990 - 1993
Bachelors, Bachelor of Science, Management Bristol Community College 1982 - 1990
Associates, Management Bmc Durfee High School 1974 - 1978

Management, Change Management, Process Improvement, Process Management, Training Delivery, Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Customer Engagement, Customer Insight, Customer Experience, Compliance, Job Coaching, Written and Oral Presentation Skills, Leadership Development, Leadership, Technical Support, Cross Functional Team Leadership, Team Leadership, Team Building, Team Oriented, Virtual Teams, Team Management, Teamwork, Microsoft Word, Microsoft Excel, Quality Management, Quality Center, Mentoring, Motivation, Multi Tasking, Call Centers, Coordination, Loss Prevention, Troubleshooting, Time Management, Powerpoint, Performance Management, Public Speaking, Vendor Management, Finance, Business Analysis, Risk Management, Cross Selling, Loans, Credit

Grandkids
Collecting Antiques
Exercise
Technology
Sweepstakes
Nascar
Home Improvement
Reading
Gourmet Cooking
Watching Auto Racing
Sports
Watching Basketball
Training and Development
The Arts
Hockey
Food
Watching Hockey
Home Decoration
Health
Customer Retention
Watching Sports
Cooking
Customer Satisfaction
Skiing
Cruises
Outdoors
Sewing
Electronics
Baseball
Auto Racing
Process Improvement
Crafts
Fitness
Music
Camping
Movies
Collecting
Medicine
Diet
Customer Service
Automobiles
Walking
Travel
Wine
Management
Career
Watching Baseball
Coaching
Investing
Traveling
Television
Process Management
Basketball
Self Improvement

English