Jennifer R Tilden, Age 50Chariton, IA

Jennifer Tilden Phones & Addresses

Chariton, IA

728 Bell Ave, Des Moines, IA 50315

3102 Wright St, Des Moines, IA 50316

402 Watrous Ave, Des Moines, IA 50315

Urbandale, IA

Granger, IA

Ankeny, IA

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Social networks

Jennifer R Tilden

Linkedin

Work

Company: Sales solutions (nss), nationwide insurance Mar 2010 Position: Call center capacity management analyst, nationwide

Education

School / High School: William Penn University Nov 2011 Specialities: Bachelor in Business Management

Skills

Microsoft Office 2003 • Microsoft Office 2007 • Iex Total View • Hyperion Reports • Genesys • Agent Webstation • Call Center Pulse • Microstrategy Reporting • Business Analysis • Iex Total View Administrator • Microsoft Excel • Microsoft Word • Microsoft Publisher • Workforce Management • Call Center • Call Centers • Time Management • Contact Centers • Avaya • Customer Service • Insurance • Customer Experience • Vendor Management • Leadership • Training • Process Improvement • Team Leadership • Crm • Management • Analysis • Performance Management • Customer Satisfaction • Outsourcing • Team Building • Business Process Improvement • Telecommunications • Sales • Strategic Planning • Avaya Products

Languages

English

Interests

Boating • Cooking • Electronics • Outdoors • Home Improvement • Shooting • Crafts • Gourmet Cooking • Sports • Music • Automobiles • Reading • Travel • Movies • Collecting • Home Decoration

Industries

Insurance

Mentions for Jennifer R Tilden

Resumes & CV records

Resumes

Jennifer Tilden Photo 18

Business Consulting Specialist

Location:
728 Bell Ave, Des Moines, IA 50315
Industry:
Insurance
Work:
Nationwide Insurance Mar 2010 - Apr 2014
Call Center Capacity Management Analyst
Nationwide Insurance Mar 2010 - Apr 2014
Business Consulting Specialist
Nationwide Insurance Aug 2004 - Mar 2010
Call Center Scheduler
Nationwide Insurance Mar 2003 - Aug 2004
Customer Service Representative
Education:
Northcentral University 2015 - 2022
Doctorates, Business Administration, Business Management, Business
William Penn University 2012 - 2013
Masters, Master of Arts, Leadership, Business
William Penn University 2007 - 2012
Bachelors, Bachelor of Arts, Business Administration, Management
Skills:
Microsoft Office 2003, Microsoft Office 2007, Iex Total View, Hyperion Reports, Genesys, Agent Webstation, Call Center Pulse, Microstrategy Reporting, Business Analysis, Iex Total View Administrator, Microsoft Excel, Microsoft Word, Microsoft Publisher, Workforce Management, Call Center, Call Centers, Time Management, Contact Centers, Avaya, Customer Service, Insurance, Customer Experience, Vendor Management, Leadership, Training, Process Improvement, Team Leadership, Crm, Management, Analysis, Performance Management, Customer Satisfaction, Outsourcing, Team Building, Business Process Improvement, Telecommunications, Sales, Strategic Planning, Avaya Products
Interests:
Boating
Cooking
Electronics
Outdoors
Home Improvement
Shooting
Crafts
Gourmet Cooking
Sports
Music
Automobiles
Reading
Travel
Movies
Collecting
Home Decoration
Languages:
English
Jennifer Tilden Photo 19

Jennifer Tilden - Urbandale, IA

Work:
Sales Solutions (NSS), Nationwide Insurance Mar 2010 to 2000
Call Center Capacity Management Analyst, Nationwide
Nationwide Insurance - Des Moines, IA Mar 2003 to Aug 2004
Customer Service Representative
State Farm Insurance - Clive, IA Jan 2002 to Mar 2003
Insurance Agent
Education:
William Penn University Nov 2011
Bachelor in Business Management
William Penn University
Master of Business Leadership

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