Joleen G Fuller, Age 48Melbourne, FL

EBSCO Feb 2012 to 2000
Field Sales Representative Evisions Aug 2011 to Dec 2011
Account Executive Scientific Learning Mar 2010 to Feb 2011
Account Manager ProQuest Apr 2007 to Mar 2010
Strategic Account Manager ProQuest Dec 2003 to Apr 2007
Training Specialist You've Been Framed - Buford, GA Sep 2000 to Oct 2003
Owner American Airlines - Tucson, AZ Apr 1997 to Dec 1998
Customer Service Rep The Bombay Co - Tucson, AZ Jan 1995 to Apr 1997
Assistant Manager Breck Barton & Assoc - Rexburg, ID Sep 1993 to Dec 1995
Legal Secretary Assistant

University of Phoenix 2004 to 2006
Bachelor's in Business/Marketing University of Arizona - Tucson, AZ 1995 to 1997

Sales & Marketing new account development, renewal business preservation, meeting field sales activity metrics, actively engaging strategic customers and prospects, gauging the market and understanding customer requirements, developing regional marketing campaigns, accurate sales forecasting, reports generation including gap analysis and strategic plans, creating proposals to develop and close sales, building relationships with key roles<br/><br/>Leadership & Training ability to plan, direct and supervise small workforces; develop, create, implement and manage business operations and programs; train customers; lead counterparts with strategies and tactics; manage large-scale projects <br/><br/>Library & Publishing in depth knowledge of print and digital anthology development, bibliographic title data, cataloging tools, serials analysis and content management systems, print-to-electronic migration, price and package negotiations, publishers and suppliers, vast understanding of the flow of goods and information throughout the publishing supply chain analytics and electronic data interchange management<br/><br/>Education broad knowledge of all academic disciplines basic and supplemental electronic content needs, sales processes, financial data, and buying behaviors with detailed understanding of the entire academia system from educational to business to student services <br/><br/>Interpersonal skills are highly developed through multicultural experience; working well with and taking direction from others; coordinating events; training in influencing others, winning support, public speaking, strategic, action, and relationship selling; customer care<br/><br/>Presentation and Communication proficiency achieved by expertly conducting professional development seminars, workshops, and sales presentations; reading crowds; overcoming objections or problems with preparedness; creative problem solving; use of proper etiquette; bilingual capability; and using presentation software competently<br/><br/>Organizat... Strategy mastered by sales territory management; prioritizing tasks by weighing against big picture; daily store operations; budget planning; record-keeping through detailed documentation; meeting report and presentation deadlines; coordinating and arranging multiple plans, projects and schedules simultaneously; and balancing a rigorous work travel schedule with family life.