Jonathan Burtner resumes & CV records
Resumes
Workforce Management Analyst
Location:
Louisville, KY
Industry:
Insurance
Work:
Time Warner Cable
Feb 2007 - Oct 2015
Workforce Management Analyst Humana Feb 2007 - Oct 2015
Workforce Management Analyst
Workforce Management Analyst Humana Feb 2007 - Oct 2015
Workforce Management Analyst
Education:
Southern High School 1988 - 1992
Itt Technical Institute
Associates, Telecommunications, Applied Science, Computer Systems
Itt Technical Institute
Associates, Telecommunications, Applied Science, Computer Systems
Skills:
Customer Experience, Sharepoint Designer, Staffing Analysis, Sharepoint Administration, Voip, Avaya, Customer Retention, Microsoft Exchange, Forecasting, Troubleshooting, Customer Satisfaction, Telecommunications, Microsoft Sql Server, Workforce Management, Statistical Data Analysis, Aspect Administration, Microsoft Word, Handyman Services, Contact Centers, Microsoft Excel, Telephony, Technical Support, Call Center Development, Call Centers, Analysis, Real Time Monitoring
Certifications:
Sharepoint Certification
Jonathan Burtner - Louisville, KY
Work:
Insight Communications/Time Warner Cable Feb 2007 to 2000
Workforce Analyst/Planner Insight Communications - Louisville, KY Jun 2005 to Feb 2007
Technical Support Representative Tumbleweed - New Albany, IN Aug 2004 to Aug 2005
Southwest Cook/Kitchen Aid
Workforce Analyst/Planner Insight Communications - Louisville, KY Jun 2005 to Feb 2007
Technical Support Representative Tumbleweed - New Albany, IN Aug 2004 to Aug 2005
Southwest Cook/Kitchen Aid
Education:
ITT Technical Institute - Louisville, KY Nov 1999 to Nov 2001
AAS in Technology Southern High School - Louisville, KY Aug 1989 to May 1992
High School Diploma in CNST
AAS in Technology Southern High School - Louisville, KY Aug 1989 to May 1992
High School Diploma in CNST