Work:
Federal Reserve Bank of Minneapolis
Assistant Vice President Operations
Medica
Sep 2009 - Sep 2017
Senior Director of Operations
Cigna
Nov 2006 - Sep 2009
Director of Service Operations
Ltcg
Mar 2000 - Oct 2006
Director of Operations
Cna Insurance
1994 - 2000
Operations Manager
1994 - 2000
Greater Minneapolis-St Paul Area
Education:
University of Illinois at Chicago 1992 - 1994
Bachelor of Science, Masters, Bachelors, Master of International Studies, Business
Northern Illinois University 1989 - 1991
Skills:
Leadership, Process Improvement, Management, Insurance, Health Insurance, Project Management, Employee Benefits, Healthcare, Vendor Management, Analysis, Team Building, Operations Management, Business Process Improvement, Human Resources, Account Management, New Business Development, Customer Satisfaction, Managed Care, Strategic Planning, Customer Service, Health Care Reform, Business Intelligence, Relationship Management, Call Centers, Sales, Business Development, It Relationship Management