Work:
Microsoft
since Jun 2005
User Experience Researcher
Intel
Sep 2001 - Jun 2002
Human Factors Engineer
Propel Software
Jan 2000 - Jun 2002
Usability Engineer
Corporation for National and Community Service
1998 - 1999
Project Manager
Education:
Illinois Institute of Technology 2002 - 2005
Master's of Design, Human-Centered Product Design
Tufts University 1994 - 1998
Bachelor's of Science, Human Factors
Skills:
User Experience, Experience Design, User Experience Design, Card Sorting, User Centered Design, Usability Testing, Participatory Design, User Research, Wireframes, Usability, Heuristic Analysis, Mobile Devices, User Interface Design, Interaction Design, Survey Design, Ethnography, Persona Creation, Cognitive Walkthrough, Herding Cats, Css, Persona, Strategy, Benchmarking, Facilitation, Usability Lab Studies, Eye Tracking, Remote Research, Diary Studies, Mobile Device Research, Wireframe Prototyping, Interactive Prototyping, Video Ethnography, Group Facilitation, Interviewing, Strategic Communications
Certifications:
Certified Scrum Master
License 515313