Location:
1561 Marian Ave, Ann Arbor, MI 48103
Work:
Mosquito Squad of North Austin
Owner
Texas Medicaid & Healthcare Partnership
Jul 2013 - Dec 2013
Customer Care Supervisor
Farmers Insurance
Mar 2009 - Dec 2012
Communications Manager
Farmers Insurance
Jul 2007 - Mar 2009
Customer Advocate Manager
Farmers Insurance
Sep 2005 - Jul 2007
University of Farmers Curriculum Designer
Farmers Insurance
Aug 2003 - Sep 2005
Marketing Specialist and Personal Lines Agency Consultant
Farmers Insurance
Apr 2000 - Aug 2003
Marketing Specialist
Enterprise Rent-A-Car
1995 - 1999
Corporate Account Manager
Education:
University of Oregon 1998 - 1999
Bachelors, Bachelor of Arts
University of Oregon 1989 - 1993
Bachelors, Bachelor of Arts, International Studies
South Medford High School
Skills:
Leadership, Internal Communications, Program Management, Strategic Planning, Team Building, Team Leadership, Change Management, Call Centers, Employee Engagement, Performance Management, Public Speaking, Social Media, Insurance, Communications Planning, Strategic Communications, Customer Experience, Marketing Communications, Workshop Facilitation, Start Ups, Crisis Communications, Cross Functional Team Leadership, Media Relations, Product Management, Corporate Communications, Speech Writing, Collaboration, Creative Strategy, Creative Solutions, Collaborative Leadership, Inspiring Leadership, Leading Change, Performance Improvement, Strategic Thinking, Writing, Virtual Teams, Training Facilitation, Business Process Improvement, Organizational Development, Thought Leadership, Marketing, Management Consulting, Business Transformation, Business Process Re Engineering, Strategic Consulting