Work:
Workwave
Vice President, Talent Management
Workwave
Jan 2010 - Mar 2015
V.p of Customer Service
Workwave
Jan 2005 - Dec 2010
Support Team Manager
Workwave
Jul 1999 - Dec 2004
Customer Service Representative
Education:
Georgian Court University 1995 - 1999
Skills:
Customer Service, Salesforce.com, Account Management, Team Building, Saas, Management, Leadership, Customer Satisfaction, Sales, Software Documentation, New Business Development, Crm, Team Leadership, Sales Management, Business Development, Lead Generation, Technical Support, Customer Retention, Microsoft Office, Contract Negotiation, Sales Process, Solution Selling, Committed To Customer Satisfaction, Sales Operations, Customer Relationship Management, Software As A Service, Talent Management, Employee Engagement, Career Development, Onboarding, Recruiting, Culture Development, Employer Branding
Certifications:
Shrm - Senior Certified Professional (Shrm-Scp)