Work:
Target
- Minneapolis since Jun 2012
Sr. Analyst HR Business Intelligence
MOM Brands
Mar 2010 - May 2012
Corporate Metrics and Project Portfolios
Accenture
Mar 2005 - Mar 2010
Field Operations Senior Lead
Accenture
Jun 2004 - Mar 2005
Lead Experience Coordinator, Staffing
Accenture
Mar 2004 - Jun 2004
Project Manager, Service Delivery & Operations
Best Buy
Mar 2003 - Mar 2004
Project Coordinator, Rewards /Human Resources
Best Buy
Jul 2000 - Mar 2003
Training Facilitator, Enterprise Customer Care
WCCO-TV
Sep 1997 - Jul 2000
Broadcast Engineer
Education:
University of Saint Thomas 2012 - 2012
Mini MBA
University of Minnesota-Twin Cities 2011 - 2011
Foundations in Leadership, College of Continuing Education
Metropolitan State University 1997 - 1999
BA, Professional Communication
Skills:
Business Intelligence, Project Management, Business Analysis, Process Improvement, Human Resources, Management, Program Management, Strategy, Vendor Management, Employee Training, Training, Sharepoint, Change Management, Executive Reporting, Hr Analytics, Hro, Decision Support, Communication Training, Wellness, Corporations, Consulting, Retail, Customer Experience, Business Process Improvement, Training and Development, Reporting and Analysis, Strategic Insights, Consumer Insight, Survey Design, Issue Management, Cx, Closed Loop, Voice of the Customer, Voice of the Customer Analysis, Text Analytics, Net Promoter Score