Location:
3817 north Lawndale Ave, Chicago, IL 60651
Work:
Tata Consultancy Services
Business Analyst
United Airlines
Apr 2018 - Aug 2018
Human Resources Specialist - Tools and Technology Innovation
United Airlines
Mar 2017 - Mar 2018
Human Resources Staff Representative
United Airlines
Apr 2016 - Apr 2017
Quality Auditor
United Airlines
Jul 2012 - Apr 2016
Lead Representative Time and Attendance
Jul 2012 - Apr 2016
Senior Analyst
Education:
Northern Illinois University Jan 1, 2007 - 2011
Bachelors, Bachelor of Arts, Communication
Skills:
Customer Retention, Customer Experience, Microsoft Office, Troubleshooting, Customer Satisfaction, Software Documentation, Training, Team Leadership, Call Centers, Process Improvement, Customer Service, Customer Support, Technical Support, Account Management, Sales, Data Entry, Outlook