Kendra Kay Taylor, Age 69Yantis, TX

Program Supervisor for Technology Education and STEM Programs at Mississippi Department of Education

Southaven, Mississippi

Education Management

Mississippi Department of Education since Jan 2010
Program Supervisor for Technology Education and STEM Programs St. Jude Children's Research Hospital Mar 2008 - Dec 2009
Technical Recruiter Memphis City Schools Jan 2005 - May 2007
Pre-Algebra Teacher/Team Leader Williams-Sonoma, Inc. Mar 2003 - Jan 2005
Logistics Coordinator, Project Planning and Implementation Wal-Mart Stores, Inc. Jun 2000 - Aug 2002
Industrial Engineer-Logistics Engineering Wal-Mart Stores, Inc. Jul 1999 - Jun 2000
UNIX Systems Administrator-Special Projects

Freed-Hardeman University 2005 - 2007
M. Ed., Curriculum and Instruction University of Arkansas at Fayetteville 1996 - 1999
B.S., Industrial Engineering Mississippi State University 1993 - 1996

Customer Service, Recruiting, Team Building, Leadership, Training, Microsoft Office, Public Speaking, Leadership Development, Event Planning, Staff Development, Organizational Development, Employee Relations, Program Management, Project Planning, Teamwork, Human Resources, Data Analysis, Process Improvement, Strategic Planning, Team Leadership, Employee Training, Higher Education, Research, Management, Analysis, PowerPoint, Project Management, Teaching, Operations Management, System Administration, Microsoft Word, Microsoft Excel, Instructional Design, Interviews, Time Management, Logistics, Program Development, Onboarding, Workshop Facilitation, Access, Marketing, Outlook, Talent Management, Organizational Effectiveness, College Recruiting, Budgets, Curriculum Design, Coaching

Customer Service Representative at Family Video

Mooresville, North Carolina

Marketing and Advertising

Family Video since Aug 2009
Customer Service Representative Bank of America Jun 2010 - Apr 2011
Teller Roush Fenway Racing Feb 2010 - May 2010
PR Intern

James Madison University - College of Business 2009
BBA, Marketing Old Dominion University 2005 - 2007

Event Planning, Public Relations, Media Relations, Event Management, Customer Relations, Press Releases, Microsoft Office

Gymnastics, Racing

Spanish

United States

wal-mart - Tyler, TX Aug 2005 to Jun 2009
wal-mart customer service specialist wal-mart cutomer service manager - Dallas, TX Feb 2005 to Jun 2009
computer Tchnician/customer service specialist super sak #5 - Tyler, TX Mar 2005 to Aug 2005
cashier cigna health plan of texas - dalllas tx Oct 2000 to Feb 2005
data entry texaco - Tyler, TX Dec 2000 to May 2002
cashier texaco - Tyler, TX
cashier

i have 10 key , micro soft office skills in excess, power point and professional

Acacia Energy, LLC Mar 2014 to Jun 2014
Inbound Customer Service Agent (Full-Time) (Call Center) Zoyto Dec 2013 to Jan 2014
Inbound Call Center Agent (Seasonal) (Call Center) PCS-CTS (Atterro) Feb 2013 to May 2013
Cell Phone Repair Operator (FT) (Warehouse) Voter Consumer Research Oct 2012 to Jan 2013
Telephone Interviewer (PT) (Call Center) Textbook Solutions Aug 2012 to Sep 2012
Customer Service Rep (PT) (seasonal) Heller Group Oct 2011 to Dec 2011
Customer Service, Sales, Appt. Setting Finishline Mar 2010 to Jun 2010
Sales Associate (PT) Dish Network Aug 2009 to Dec 2009
Technical Service Rep Lamour Publishing & Playhouse Productions Jan 2003 to Jan 2007
Receptionist (PT)

University of North Texas - Denton, TX 2007 to 2008
Biology Pre Evan E. Worthing High School - Houston, TX Aug 2006

call center, customer service, supervising 6 agents

United States