Work:
Netcom Plus Feb 2014 to 2000
General Manager/Senior Technician
Self Employed 2010 to 2000
Computer/Network Maintenance and Repair
Netcom Plus - Eastchester, NY Nov 2013 to Feb 2014
Computer Technician
Education:
TCI College of Technology - New York, NY 2011 to 2012
Associate in Applied Science in Networking Technology
AECI High School - Bronx, NY 2008 to 2011
Junior High School BSSWA - Bronx, NY 2005 to 2008
Skills:
TECHNICAL SKILLS: Managing and Maintaining the Servers, PCs, Routers and Switches. Configuring, Managing and Maintaining Networking Equipment. Network processing, centralized and distributive network connection Installing, configuring and administering network technologies Installed and configured workstations for IP/IPX based LAN Installed and configured DHCP Client/Server Backup Management, Reporting and Recovery Disaster Recovery Virus Protection and Eradication Maintenance of MS Exchange Environment Configuring and troubleshooting Microsoft Outlook and Outlook express. Acquainted with the Linux environment Linux Shell Scripting Negotiate hardware, software, and circuit contracts for customers Installing, Configuring and Troubleshooting of Networking Equipment: Routers and Switches. Managing, Maintaining and Configuring an Internet work with the help of WAN technologies like PPP, Frame-relay, dedicated T1s, ISDN and Routing Protocols: OSPF, EIGRP, IGRP, RIP and RIPv2. Introductory knowledge of Layer-2 Switching, Vlans and Access-list. Basic knowledge of Multi-Protocol Label Switching (MPLS), Voice over IP (VoIP), Firewall PIX, Cisco Call Manager and routing protocol BGP Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP) IP addressing and Subnetting, Routing concepts Port forwarding Sound knowledge of routing protocols - RIP V1/V2, OSPF, IGRP and EIGRP Back-up and restore of all critical resources including router IOS, Outlook , System State data Good knowledge of wan solution, protocol HDLC,PPP,FRAME RELAY,ISDN Implemented SNMP on devices to allow for network management Implemented traffic filters using Standard and Extended access-lists, Distribute-Lists, and Route Maps. Implementation of HSRP, DHCP, DNS, FTP, TFTP, MRTG. Configure and implement Remote Access Solution: VPN, ISDN dial up, Fractional T1 LAN/WAN design and implementation using Cisco routers, hubs and switches Securing network resources with shared folder permissions, Implementing file security system. Active directory management, NTFS security, disk quota management Working knowledge of IIS Server, DHCP Server, DNS Server , Proxy Server on Linux and win-dows Updating servers with latest service packs and hot fixes. Troubleshooting Active Directory replication problems. Creating standard process for group policy deployment Active Directory users and groups management. Implementation and administration of DNS, DHCP and WINS Distribute packages via Group policy across all the desktops and servers Review and remediate software distribution failures and eliminate the problems that cause those failures. Expertise hands in troubleshooting of Computer hardware related problems including UPS, SMPS, Printer and Drivers. COMPUTER PROFICIENCY: Operating Systems: Windows 98, Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8/8.1, Windows Server 2000, Windows Server 2003, Windows Server 2008, and Win-dows Server 2012, , Mac OS, Apple iOS, and Android Programming Languages: HTML, CSS, PHP, Visual Basic, Java, C+ Networking: Active Directory, Group Policy, Apache, IIS, LAN/WAN, TCP/IP, DHCP, DNS, FTP, NICs and Ethernet, Routers, Wi-Fi, and Bluetooth Software/Applications (not limited to): Microsoft Office 2000/XP, 2007, 2010, and 2013 (Word, Excel, Power Point, Access, Publisher) Adobe Photoshop, Lightroom, After Effects, and Dream-weaver. VMware, Hyper-V, Virtual Drives, and Anti-Virus/Malware PROFESSIONAL STRENGTHS: Clean drivers license Loyal, reliable, and devoted worker Organization of large groups of individuals Public speaking experience Experience writing documentation and guidelines for employees Experience overseeing several departments at once Accuracy and Attention to details. Organization and prioritization skills. Problem analysis, use of judgment, ability to solve problems efficiently. Self-motivated, initiative, high level of energy. Strong verbal communication skills. Decision making, critical thinking, organizing and planning. Tolerant and flexible to different situations. Friendly, calm and patient individual Good listener that follows directions Very quick learner Team player
