Kim M Drury, Age 63140 Valley St, Woonsocket, RI 02895

Kim Drury Phones & Addresses

140 Valley St, Woonsocket, RI 02895 (401) 766-3459

S Attleboro, MA

350 Reservoir Rd, Pascoag, RI 02859 (401) 710-9046 (401) 710-9407 (401) 710-9580

Chepachet, RI

Burrillville, RI

S Attleboro, MA

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Systems Support Specialist

Position:
Computer Support Specialist at Johns Hopkins University Applied Physics Laboratory
Location:
Columbia, Maryland
Industry:
Information Technology and Services
Work:
Johns Hopkins University Applied Physics Laboratory - Laurel, Maryland since Dec 2011
Computer Support Specialist
ALTEK Information Technology, Inc.at CareFirst BCBS of Maryland Jun 2011 - Mar 2012
Sr. Service Coordinator
CNSI / US Census Bureau May 2008 - Dec 2010
TierII Customer Service Analyst-Queue Monitor Lead TierII Analyst
TechTeam Global (NIH) May 2006 - Apr 2008
Sr. Desktop Analyst
Fannie Mae Apr 1999 - 2007
Level II Support Lead
Talent Tree (Fannie Mae site) Aug 2001 - Feb 2002
PC Inventory Supervisor
Fannie Mae site May 2000 - Dec 2000
Sapphire Technology
Education:
Computer Learning Center 1997 - 1999
Skills:
Hardware, Troubleshooting, Customer Service, Reliability, Operating Systems, Active Directory, Remedy, Computer Hardware, XP, Customer Relations, Problem Solving, Microsoft Office, Teamwork, ITIL, Windows, BMC Remedy

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