Kim Via resumes & CV records
Resumes

Principal Contact Center Engineer Team Leader At Blue Cross And Blue Shield Of Nc
Position:
Principal Call Center Engineer at Blue Cross and Blue Shield of NC
Location:
Winston Salem, North Carolina
Industry:
Insurance
Work:
Blue Cross and Blue Shield of NC
since Nov 2009
Principal Call Center Engineer Avaya, Inc. Sep 2001 - Mar 2007
Managing Technical Consultant Avaya, Inc. Oct 1999 - Aug 2001
Sales Specialist III/Managing Consultant Bell Labs Lucent Technologies Jan 1998 - Sep 1999
Senior Contact Center Consultant Bell Labs Lucent Technologies Oct 1996 - Dec 1997
Call Center Consultant AT&T Mar 1996 - Sep 1996
Technical End User Instructor Oakwood Homes May 1995 - Feb 1996
Telecom Analyst Wachovia Bank Dec 1993 - Apr 1995
Telecom Specialist Bedford Fair Industries Mar 1993 - Nov 1993
Telecom Administrator Bedford Fair Industries Oct 1989 - Mar 1993
Operations Supervisor
Principal Call Center Engineer Avaya, Inc. Sep 2001 - Mar 2007
Managing Technical Consultant Avaya, Inc. Oct 1999 - Aug 2001
Sales Specialist III/Managing Consultant Bell Labs Lucent Technologies Jan 1998 - Sep 1999
Senior Contact Center Consultant Bell Labs Lucent Technologies Oct 1996 - Dec 1997
Call Center Consultant AT&T Mar 1996 - Sep 1996
Technical End User Instructor Oakwood Homes May 1995 - Feb 1996
Telecom Analyst Wachovia Bank Dec 1993 - Apr 1995
Telecom Specialist Bedford Fair Industries Mar 1993 - Nov 1993
Telecom Administrator Bedford Fair Industries Oct 1989 - Mar 1993
Operations Supervisor
Education:
Appalachian State University 1982 - 1989
BS, Business Administration
BS, Business Administration

Kim Via
Location:
United States