Lamont BurtonLos Angeles, CA

3416 Curtis Dr, Suitland, MD 20746

Information Technology And Services

Cogent Communications Jun 1, 2016 - Feb 2019
Service Desk Specialist Mil Jun 1, 2016 - Feb 2019
Tier 2 Help Desk Analyst The World Bank Nov 2015 - Jun 2016
Service Desk Analyst The World Bank May 2014 - Nov 2015
Access Provisioning Analyst The World Bank May 2013 - May 2014
Tier 2 Service Desk Analyst The World Bank Apr 2012 - May 2013
Agent Operator - Team Lead Comcast Jul 2011 - Apr 2012
Customer Account Executive Forever 21 Jun 2010 - Jul 2011
Sales Associate and Visual Merchandising Assistant Vcuarts Computer Center Aug 2007 - May 2010
Assistant Computer Technician and Help Desk Support

Northern Virginia Community College 2014 - 2015
Associates Virginia Commonwealth University - School of Business 2007 - 2009
Old Dominion University 2006 - 2007
Highland Springs Technical Center 2004 - 2006
Highland Springs High School 2002 - 2006

Computer Hardware, Computer Software Training, Networking, Printers, Customer Service, Sales, Scanners, Fax, Office Administration, Microsoft Office 2007, Windows Vista, Cat5E, Ticketing Systems, Tcp/Ip, Lotus Notes, Desktop Imaging, Inventory Management, Help Desk Support, Desktop Deployment, Remedy Ticketing System, Adobe Creative Suite, Internet Explorer, Firefox, Safari, Mac Os, Pos, Retail Sales, Windows 7, Mobile Applications, Remote Access, Rsa Securid, Web Conferences, Visual Merchandising, Microsoft Exchange, Microsoft Office, Software Installation, Access, Troubleshooting, Information Technology, Windows Xp, Active Directory, Operating Systems, Hardware, Vpn, Windows, Leadership, System Deployment, Powerpoint, Technical Support

forever 21 Nov 2010 to 2000
Visual Manager Guess Inc - Cerritos, CA Aug 2008 to Sep 2010
Co- Manager