Leopoldo LunaNew York, NY

Company: Foodtown supermarket - Yonkers, NY Jul 2010 Position: Deli manager

Swept mopped • buffed • stripped • waxed floors in hallways • offices • lobbies • vestibules • conference rooms • restrooms • reception areas. clean up • various repairs • restocking appliances; painting • plastering • hardware work; removing all associated debris. Emptied wastebaskets • transporting all refuse to dumpsters for Sanitation Pick-up. Cleaned various exterior grounds • painting various structures to remove graffiti. Basic plumbing repairs • snaking pipes • minor installations. Vacuumed hallways • polished floors; moved all trash to disposal area. Shoveled snow during inclement weather; distributing salt. Painted walls; plastered; installed floors tiles • bathroom ceramic tiles • and flooring. Performed all clean-up duties subsequent to repair or installation. Bilingual • English and Spanish. Excellent communication and interpersonal skills. In-depth knowledge of new and latest technologies of cell phones. Exceptionally good at demonstration both verbally and written and also great convincing power. Well organized and remarkable ability of planning and managing. Experience in preparing product campaigns • attractive presentation and new strategies. Assist customers to select and purchase specified merchandise. Receive and post records customer payments. Resolve customer complaints and requests for refunds • exchanges and adjustments. Provide customer with catalogs and information concerning prices • shipping time and cost. Answer customers telephones calls • mail and in-person inquiries.