Work:
Affinegy
Nov 2017 - Jan 2019
Vice President Customer Experience
Ppl Electric Utilities
Nov 2017 - Jan 2019
Vice President Customer Services
Transunion
Sep 1, 2014 - Nov 2017
General Manager Customer Operations
Qxi
Aug 2013 - Sep 2014
Managing Director
Texas Department of Public Safety
Jan 2011 - Aug 2013
Senior Director, Operations
Texas Department of Public Safety
Dec 2009 - Jan 2011
Director, Operations and Shared Services
Ge Nortel Networks Cis Technologies/Mckesson
1998 - 2009
Additional Relevant Experience
Education:
University of Kansas School of Law 2006
Doctor of Jurisprudence, Doctorates, Business Law, Law
Ottawa University
Bachelors, Bachelor of Arts, Management
Skills:
Program Management, Leadership, Management, Business Process Improvement, Vendor Management, Process Improvement, Crm, Strategic Planning, Security, Strategy, Change Management, Project Management, Consulting, Cross Functional Team Leadership, Team Leadership, It Management, Team Building, Integration, Analysis, Customer Service, Start Ups, Enterprise Software, Project Planning, Government, It Service Management, Business Process, Business Analysis, It Strategy, Pmp, Software Project Management, Saas, Software Documentation, Outsourcing, Business Intelligence, Enterprise Architecture, Management Consulting, Cloud Computing, Disaster Recovery, Sdlc, Project Portfolio Management, Executive Management, System Administration, Itil, Product Innovation, Risk Management, Windows, Sharepoint, Governance, Troubleshooting, Visio
Certifications:
Certified Information Systems Security Professional (Cissp)
License 392163
