Location:
4868 Garth Rd, Baytown, TX 77521
Work:
Sunrun
Director of Operations
Carbon Peak Services
Owner
At&T
Jun 2014 - Jun 2016
Associate Vice President Direct Sales and Acquisition
Carbon Peak Energy
Jun 2014 - Jun 2016
Owner
Directv
Sep 2012 - Jun 2014
Site Director Customer Care Operations
Directv
Feb 2007 - Oct 2012
Director Technical Field Operations
Directv
2004 - 2007
Senior Area Manager Technical Field Operations
Directv
1998 - 2004
Site Manager Technical Field Operations
Education:
Jones International University 2010 - 2012
Master of Business Administration, Masters, Bachelors, Bachelor of Science
Skills:
Telecommunications, Customer Satisfaction, Operations Management, Strategic Planning, Team Building, Team Leadership, Customer Experience, Customer Retention, Leadership, Leadership Development, Change Management, Cross Functional Team Leadership, Budgets, Training, Inventory Management, Management, Recruiting, Customer Service, Business Planning, Troubleshooting, Process Improvement, Call Centers, Human Resources, Negotiation, Project Planning, Talent Management, Account Management, New Business Development, Program Management, Performance Management, Vendor Management, Start Ups, Forecasting, Crm, Strategy, Contract Negotiation, Sales Operations, Product Management, Business Process Improvement, Customer Relationship Management, Business Development